Healthcare Process Excellence Lead, Lean Six Sigma

Medica; Omaha (NE); On-site; USD 113,000 - 194,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Volunteer time off

401K contributions

Caregiver services

Job summary

Medica is seeking a Manager, Lean Six Sigma, to partner with leaders and teams to solve complex business challenges, redesign end-to-end processes, and drive measurable improvements for our members and employees.

You will lead cross-functional initiatives, coach Kaizen events, apply BPM and organizational change management practices, and move ideas from problem identification through implementation to sustainment, with on-site work at Medica Hub Offices.

Qualifications

• Bachelor's degree or equivalent relevant experience, plus 7+ years of progressive experience in continuous improvement, BPM, operational excellence, health plan operations, or a related field.
• Advanced experience applying Lean Six Sigma methodologies and leading cross-functional improvement initiatives from problem identification through implementation.
• Experience facilitating or coaching Kaizen events and structured improvement workshops, with strong communication, presentation, and influencing skills to engage stakeholders at multiple levels.
• Experience implementing process improvements that deliver measurable outcomes within Health plan or payer operations.

Responsibilities

• Lead cross-functional business process improvement initiatives from discovery through sustainment.
• Partner with leaders, employees, vendors, and other stakeholders to identify opportunities that improve efficiency, quality, and the member and employee experience.
• Apply Lean Six Sigma and business process management methodologies to identify root causes, reduce waste and variation, and design improved future-state processes.
• Facilitate and coach Kaizen events and structured problem-solving sessions, using data and insights to help develop recommendations and measure results.
• Build strong cross-functional partnerships, support organizational change, and coach teams and leaders to adopt and sustain continuous improvement practices.
• May have direct leadership responsibilities.
• Perform other duties as assigned.

Skills

Lean Six Sigma

Cross-functional leadership

Communication

Influencing

Education

Bachelor's degree or equivalent relevant experience

Tools

Microsoft Teams

Visio

Smartsheet

PowerPoint

SharePoint

Job description

Medica is seeking a Manager, Lean Six Sigma, to partner with leaders and teams to solve complex business challenges, redesign end-to-end processes, and drive measurable improvements for our members and employees.

You will lead cross-functional initiatives, coach Kaizen events, apply BPM and organizational change management practices, and move ideas from problem identification through implementation to sustainment, with on-site work at Medica Hub Offices.