Leadhand Parts - Peterbilt (Windsor)

Brandt Group of Companies; Ontario (CA); On-site; USD 50,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Continuous learning

Advancement opportunities

Benefits coverage (health, dental)

Job summary

Brandt Group of Companies seeks a Parts Leadhand at our Windsor Peterbilt location to oversee daily operations of the parts department, including front counter duties and inventory control. You will supervise staff, ensure safety, and coordinate inventory activities to maintain efficient parts flow.

Ideal candidates have 3–5 years in parts operations with supervisory experience and a strong customer-service focus.

Qualifications

• Ability to organize work and set priorities to meet objectives.
• Supervisory experience in a parts operation with mentoring and development.
• Strong customer service mindset and sound judgment for internal/external customers.

Responsibilities

• Oversee shipping, receiving and warehousing standards in parts department.
• Monitor staff to ensure safety and quality in parts and warehouse tasks.
• Maintain internal standards, policies and reporting practices.
• Lead 5S and Lean organization of the parts area.
• Address customer parts needs and resolve issues with orders.
• Coordinate annual physical parts inventory and transfers.

Skills

Organize work

Supervisory ability

Customer service orientation

Problem solving

Computer systems in parts operation

Education

Journeyperson certification (asset)

Tools

Kronos timekeeping

Job description

Brandt is currently seeking a Parts Leadhand for our Windsor Peterbilt location. This position is responsible for overseeing the day‑to‑day operation of the parts department, and performs duties associated with the front counter and with maintaining parts inventory.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder to shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Poweruf Value, Delivered.

What You Will Be Responsible For

• Ensure parts shipping, receiving, and warehousing standards are met
• Monitor employees to ensure parts and warehouse activities are performed according to established safety and industry standards
• Ensure internal standards, policies, and reporting practices are met
• Utilize 5S and Lean principles and practice sin organizing the parts area and related work
• As required, address customer parts needs
• Investigate problem orders, receiving and inventory issues
• Ensure parts return processes are followed
• Help coordinate the annual physical parts inventory
• Check and sign off on transfers and run stock orders (In the Parts Manager’s absence)
• Oversee and coordinate shift scheduling
• Document/deal with employee performance issues as required, and make recommendations to the Parts Manager regarding performance issues
• Help ensure employee training requirements are met, and coach, mentor, and train employees in relevant practices and procedures as required
• Create and maintain a safe work environment by ensuring that company and occupational health and safety standards are met
• Comply with company human resources, expense and payroll policies, procedures, and practices, as well as general labour standards
• Review Kronos timecards in the Parts Manager’s absence
• Other duties as assigned

What We Look For

• Proven ability to organize work, set priorities, and achieve work related objectives and goals
• Knowledge and skill in the operation of material handling equipment
• Must be highly motivated, service-driven, and possess a professional attitude
• Strong customer service orientation and sound judgment when dealing with internal and external customers and employees
• Experience working with a computer system in a parts operation, and working knowledge of various desktop applications
• Strong problem-solving, organizational, analytical, and communication skills are required
• 3-5 years’ progressive work experience in parts operations, preferably in a medium to large-sized operation
• Journeyperson certification is considered an asset
• 2+ years’ supervisory experience in a parts operation with demonstrated success in employee mentoring, coaching, and development

What We Offer

• Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.
• Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that!