Parts Person - Peterbilt

Brandt Group of Companies; Ontario (CA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

On-the-job training

Advancement opportunities

Benefits coverage

RRSP matching

Job summary

Brandt Group of Companies in Windsor seeks a Parts Person to assist customers with parts, provide pricing, and handle online orders. You’ll support warehouse operations, inventory, and coordination with service technicians to ensure timely parts delivery.

The role calls for a solid parts/warehousing background, customer service skills, and flexibility to work peak-season shifts, including weekends and holidays. This is a hands-on, team-oriented position in a busy dealership environment.

Qualifications

• Solid foundation of parts/warehousing knowledge and skills.
• Previous experience in the parts industry preferred.
• Journeyperson Certification is considered an asset.
• Experience in Heavy Duty Truck, fabrication or manufacturing industry is an asset but not required.
• Effective customer service skills with ability to build relationships both over the phone and in person.
• Flexible work schedule including weekends/holidays as needed by operations.
• Must lift up to 50 pounds.
• Strong communication and problem-solving skills.

Responsibilities

• Assist customers in locating required parts and providing pricing.
• Process online parts orders and manage inventory duties to support warehouse operations.
• Identify parts and ship to customers and other branches.
• Support branch service technicians as required.
• Place inventory stock orders and document stock information.
• Operate parts/warehousing equipment and computer systems.

Skills

Parts knowledge

Warehousing

Customer service

Leadership

Adaptability

Communication

Problem solving

Safety awareness

Job description

We are currently seeking a Parts Person to join our Peterbilt dealership in Windsor. The Parts Person is responsible for assisting customers in locating required parts, providing pricing, and completing online parts orders.

The position entails executing parts inventory duties that bolster our Parts Business by supporting warehouse operations. This role reports to the Parts Manager, working collaboratively to deliver optimal outcomes for customers.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

• Problem solving
• Unloading, receiving, and storing incoming parts and other materials in the warehouse and yard
• Locate parts and other materials, and ship to customers and other branches
• Provide assistance to branch service technicians as required
• Place inventory stock orders
• Make inventory and bin adjustmentsAccurately and completely document and report all shipping, receiving, inventory, and stock information
• Use parts and warehousing equipment and computer systems
• Other duties as required

What We Look For

• Solid foundation of parts/warehousing knowledge and skills
• Previous experience in the parts industry preferred
• Journeyperson Certification is considered an asset
• Experience working within the Heavy Duty Truck, fabrication and/or manufacturing industry considered an asset but not required
• Effective Customer Service skills and able to build lasting partnerships with customers both over the phone and in person
• Flexible work schedule to accommodate peak seasons; including working shift, weekends and holidays as required by operational needs.
• Must be able to lift up to 50 pounds
• Proven leadership and decision-making skills required.
• Ability to work without direct supervision.
• Must be able to work in a high-pressure environment safely.
• Strong communication skills with the ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and company policies and procedures
• Ability to effectively present information and respond to questions from co-workers, managers, customers and the general public.
• Effective problem-solving skills

What We Offer

• Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.
• Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that!