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AIL is seeking an entry-level Remote Benefits & Client Support Representative to join our fully remote US team. You will educate clients on available benefits, connect with families virtually, and deliver friendly, proactive service as part of a structured training program.
No prior experience is required; we provide comprehensive onboarding, mentorship, and opportunities to advance into leadership roles. This role offers a flexible schedule, meaningful work, and a supportive team culture
Remote Benefits & Client Support Representative (Entry-Level)
Location:Remote (U.S.)
Schedule:Full-Time | Flexible Hours
We’re growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In this role, you’ll connect with clients virtually, educate them on available benefits, and provide ongoing support. No previous experience is necessary—we offer comprehensive training, mentorship, and opportunities to advance into leadership positions.
Meet with clients virtually to discuss available benefit options
Assist families in understanding and enrolling in eligible programs
Deliver exceptional customer service and build lasting client relationships
Coordinate appointments and maintain accurate client records
Follow a proven system with guidance from experienced mentors
100% remote work with a flexible schedule
Continuous mentorship
Weekly coaching, team meetings, and professional development
Career advancement opportunities based on performance
Recognition programs and performance-based bonuses