Leadership Development & Coaching Analyst

World Bank Group; Washington; On-site; USD 70,000 - 110,000; Full time

Job summary

The World Bank Group is seeking an HR Analyst in Leadership and Staff Development to design, coordinate, and deliver coaching and professional development offerings. You will support internal peer coaching and a new peer coaching program across organizational levels, working with HR partners, facilitators, and stakeholders in a global, multicultural setting.

The role emphasizes facilitation, program coordination, and hands-on delivery of learning experiences, emphasizing confidentiality and

Qualifications

• Relevant degree and professional experience, with demonstrated practical experience in facilitation, program coordination, learning and development, or a related area.
• Strong facilitation skills and demonstrated experience leading workshops, learning sessions, cohort-based experiences, or group discussions in virtual, in-person, or hybrid settings.
• Experience supporting the design, coordination, or delivery of learning, leadership development, coaching, mentoring, or other professional development programs.
• Strong program coordination and organizational skills, including the ability to maintain workplans, manage timelines and logistics, support multiple activities, and follow through on details.
• Strong presentation, written, and verbal communication skills, with the ability to organize information and develop clear, engaging, and audience-appropriate material.
• Ability to build effective working relationships and collaborate with participants, facilitators, colleagues, and stakeholders across organizational and cultural boundaries.
• Understanding of adult learning, group learning, coaching, or behavior-change principles and the ability to apply them in practical settings.
• Analytical and problem-solving skills, including the ability to gather and summarize information, identify themes, and suggest practical improvements.
• Sound judgment, discretion, initiative, adaptability, and commitment to confidentiality, with the ability to work effectively both independently on assigned tasks and as part of a global, virtual, and multicultural team.
• Proficiency in Microsoft 365 applications; familiarity with learning, survey, collaboration, or program-management platforms is desirable.

Responsibilities

• Peer Coaching Program Design and Delivery: Support the design, pilot, rollout, and ongoing delivery of a peer coaching program offered through cohorts across different levels of the organization.
• Peer Coaching Program Design and Delivery: Facilitate peer coaching sessions and related group learning experiences, using established approaches and materials to create an inclusive and engaging participant experience.
• Peer Coaching Program Design and Delivery: Coordinate cohort planning, participant engagement, scheduling, communications, learning materials, implementation logistics, and follow-up.
• Peer Coaching Program Design and Delivery: Engage and support internal peer coaching facilitators from the Leadership and Staff Development team and, potentially, from across Human Resources and the broader organization.
• Peer Coaching Program Design and Delivery: Support the development of resources, orientation, and practice opportunities for internal peer coaching facilitators as the program grows.
• Peer Coaching Program Design and Delivery: Collect and summarize participant and facilitator feedback and contribute practical suggestions for program improvement.
• Leadership and Staff Development Program Support: Support the design, delivery, and improvement of professional development offerings that contribute to the World Bank Group’s culture of learning and strengthen communication and business skills.
• Leadership and Staff Development Program Support: Provide program coordination support, including maintaining workplans, tracking milestones, coordinating stakeholders, preparing communications and materials, and managing delivery logistics.
• Leadership and Staff Development Program Support: Develop and deliver clear presentations, briefings, and participant communications, and support or facilitate other leadership and staff development offerings as needed.
• Leadership and Staff Development Program Support: Support research, benchmarking, stakeholder consultations, and learning needs analysis, and summarize findings for review by other team members.
• Leadership and Staff Development Program Support: Compile participant feedback and program data, identify themes, and contribute to reports and recommendations for program improvement.
• Leadership and Staff Development Program Support: As appropriate, serve as an internal coach through the World Bank Group’s internal coaching program, applying established standards for confidentiality and professional boundaries.
• Leadership and Staff Development Program Support: Coordinate with internal partners and external providers and contribute to team planning, knowledge sharing, and other operational or project needs.

Skills

Facilitation

Program coordination

Learning and development

Leadership development

Coaching

Stakeholder collaboration

Adult learning principles

Analytical and problem-solving

Communication (presentations)

Microsoft 365 proficiency

Education

Bachelor’s degree or higher

Tools

Microsoft 365

Job description

The World Bank Group is seeking an HR Analyst in Leadership and Staff Development to design, coordinate, and deliver coaching and professional development offerings. You will support internal peer coaching and a new peer coaching program across organizational levels, working with HR partners, facilitators, and stakeholders in a global, multicultural setting.

The role emphasizes facilitation, program coordination, and hands-on delivery of learning experiences, emphasizing confidentiality and