HR Analyst, Leadership and Staff Development

World Bank Group; Washington (District of Columbia); On-site; USD 70,000 - 100,000; Full time

Job summary

The World Bank Group in Washington, DC is hiring an HR Analyst within Leadership and Staff Development to design, coordinate, and deliver coaching and professional development offerings across the organization.

You will facilitate peer coaching sessions, coordinate cohorts, maintain work plans, track milestones, prepare communications, and support internal facilitators. The role blends facilitation with program coordination in a global, multicultural setting.

Qualifications

• Bachelor’s degree or higher with two years of relevant experience in facilitation, program coordination, or learning and development.
• Strong facilitation skills and experience leading workshops and cohort-based sessions.
• Experience designing, coordinating, or delivering learning, coaching, or professional development programs.
• Excellent program coordination, organizational skills, and attention to detail.
• Strong presentation and written/verbal communication; ability to collaborate across boundaries.
• Understanding of adult learning, coaching, or behavior-change principles.

Responsibilities

• Support the design, pilot, rollout, and ongoing delivery of a peer coaching program.
• Facilitate peer coaching sessions and related group learning experiences.
• Coordinate cohort planning, engagement, scheduling, communications, and logistics.
• Engage internal facilitators and support program growth with resources and practice opportunities.
• Collect feedback and suggest practical improvements for the program.
• Support design, delivery, and improvement of leadership development offerings.
• Maintain workplans, track milestones, and manage delivery logistics.
• Develop presentations, briefings, and participant communications; support other offerings as needed.
• Conduct research and analysis, summarize findings, and contribute to reports.
• Serve as an internal coach when appropriate and collaborate with internal/external partners.

Skills

Facilitation

Program coordination

Learning & development

Communication skills

Education

Bachelor’s degree or higher with 2 years of experience

Tools

Microsoft 365

Learning platforms / LMS

Job description

HR Analyst, Leadership and Staff Development

At the World Bank, a member of the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit https://www.worldbank.org/en/who-we-are/ibrd

BACKGROUND AND UNIT SUMMARY

The World Bank Group Human Resources Vice Presidency is focused on delivering high-value HR services that enable organizational performance and help make the World Bank Group an employer of choice in international development. Within Human Resources, The WBG Talent Management and Development department has a renewed mandate to modernize talent management and development to meet changing organizational needs, enabling a \"One WBG future ready workforce\". This role sits within the Leadership and Staff Development Unit responsible for designing and delivering learning and development solutions that strengthen leadership capability, support staff growth, and contribute to a culture of continuous learning across the organization.

The incumbent will support the design, rollout, and ongoing delivery of coaching and professional development offerings. The role will focus primarily on facilitating and coordinating the internal coaching and a new peer coaching program delivered through cohorts across different levels of the organization. The Analyst will also contribute to other leadership and staff development programs.

The position is based in Washington, DC and reports to the Manager, Leadership and Staff Development.

The selected candidate will work closely with colleagues on the Leadership and Staff Development team, HR Business Partners, program participants, facilitators, and other stakeholders across the World Bank Group. This is a hands-on role combining facilitation, program coordination, and support for the development and delivery of learning offerings in a global, multicultural environment.

DUTIES AND RESPONSIBILITIES

Responsibilities include, but may not be limited to, the following:

Peer Coaching Program Design and Delivery

• Support the design, pilot, rollout, and ongoing delivery of a peer coaching program offered through cohorts across different levels of the organization.


• Facilitate peer coaching sessions and related group learning experiences, using established approaches and materials to create an inclusive and engaging participant experience.


• Coordinate cohort planning, participant engagement, scheduling, communications, learning materials, implementation logistics, and follow-up.


• Engage and support internal peer coaching facilitators from the Leadership and Staff Development team and, potentially, from across Human Resources and the broader organization.


• Support the development of resources, orientation, and practice opportunities for internal peer coaching facilitators as the program grows.


• Collect and summarize participant and facilitator feedback and contribute practical suggestions for program improvement.

Leadership and Staff Development Program Support

• Support the design, delivery, and improvement of professional development offerings that contribute to the World Bank Group’s culture of learning and strengthen communication and business skills.


• Provide program coordination support, including maintaining workplans, tracking milestones, coordinating stakeholders, preparing communications and materials, and managing delivery logistics.


• Develop and deliver clear presentations, briefings, and participant communications, and support or facilitate other leadership and staff development offerings as needed.


• Support research, benchmarking, stakeholder consultations, and learning needs analysis, and summarize findings for review by other team members.


• Compile participant feedback and program data, identify themes, and contribute to reports and recommendations for program improvement.


• As appropriate, serve as an internal coach through the World Bank Group’s internal coaching program, applying established standards for confidentiality and professional boundaries.


• Coordinate with internal partners and external providers and contribute to team planning, knowledge sharing, and other operational or project needs.

Selection Criteria

• Relevant degree and professional experience, with demonstrated practical experience in facilitation, program coordination, learning and development, or a related area. As a guide, this would typically include a bachelor’s degree or higher with 2 years of experience; or an equivalentcombination of education and experience.


• Strong facilitation skills and demonstrated experience leading workshops, learning sessions, cohort-based experiences, or group discussions in virtual, in-person, or hybrid settings.


• Experience supporting the design, coordination, or delivery of learning, leadership development, coaching, mentoring, or other professional development programs.


• Strong program coordination and organizational skills, including the ability to maintain workplans, manage timelines and logistics, support multiple activities, and follow through on details.


• Strong presentation, written, and verbal communication skills, with the ability to organize information and develop clear, engaging, and audience-appropriate material.


• Ability to build effective working relationships and collaborate with participants, facilitators, colleagues, and stakeholders across organizational and cultural boundaries.


• Understanding of adult learning, group learning, coaching, or behavior-change principles and the ability to apply them in practical settings.


• Analytical and problem-solving skills, including the ability to gather and summarize information, identify themes, and suggest practical improvements.


• Sound judgment, discretion, initiative, adaptability, and commitment to confidentiality, with the ability to work effectively both independently on assigned tasks and as part of a global, virtual, and multicultural team.


• Proficiency in Microsoft 365 applications; familiarity with learning, survey, collaboration, or program-management platforms is desirable.

As the World Bank Group continues to evolve, we value candidates who:

• Demonstrate the ability to collaborate effectively across teams, disciplines, cultures, and institutional boundaries.


• Responsibly leverage digital and AI-enabled tools to enhance productivity, learning, and decision-making.


• Bring experience working in fragile, conflict-affected, and violent (FCV) contexts and are encouraged to highlight relevant experience in their application materials, where applicable.

WBG Culture Attributes

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.