Leader, Patient Flow & Staffing Operations

Lehigh Valley Hospital, Inc.; Allentown (Lehigh County); On-site; USD 95,000 - 120,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Supervisor for the Patient Flow and Staffing Office to lead daily operations, coordinate bed management, and optimize throughput across campuses.

The role collaborates with medicine, nursing, staffing, and case management to ensure safe, efficient patient care and real-time interventions. A BSN or related field is required with strong communication and problem solving skills.

Qualifications

• Bachelor’s Degree required in Nursing, Management, Business administration, Healthcare or Public Administration, Public Health, Social Work, or related field.
• 3 years experience in nursing and 2 years experience in healthcare supervision, administration, or hospital operations.
• Demonstrated creative problem solving with ability to synthesize evidence based best practice in a variety of settings.
• Excellent written and verbal communication skills.
• Self-driven leader with high level of interpersonal, problem solving, and analytical skills.
• Demonstrated ability to facilitate and lead work groups and projects.
• Familiarity with the Microsoft Office product Suite, including Word, Outlook, Excel, PowerPoint, and Visio.
• BLS - Basic Life Support
• AHA - American Heart Association
• RN - Licensed Registered Nurse_PA - State of Pennsylvania
• Upon Hire

Responsibilities

• Provide leadership to staffing and patient logistics colleagues.
• Expedite, prioritize, synchronize, and mediate issues related to patient throughput.
• Improve operating mechanisms within the Command Center and foster collaboration.
• Identify process improvement strategies to improve patient flow and surge management.
• Represent the capacity command center in campus operations huddles.
• Provide a visible leadership presence for the capacity command center.
• Manage additional projects related to staffing, patient throughput and hospital operations.

Skills

Leadership

Communication skills

Problem solving

Analytical skills

Microsoft Office (Word/Outlook/Excel/P

Education

Bachelor’s Degree (Nursing, Management, Business Administration, Healthcare or Public Administration, Public Health, Social Work, or related)

Tools

Epic

Job description

Lehigh Valley Health Network is seeking a Supervisor for the Patient Flow and Staffing Office to lead daily operations, coordinate bed management, and optimize throughput across campuses.

The role collaborates with medicine, nursing, staffing, and case management to ensure safe, efficient patient care and real-time interventions. A BSN or related field is required with strong communication and problem solving skills.