Nursing & Patient Care Services Manager - 24/7 Leadership

LVHN; Allentown (Lehigh County); On-site; USD 90,000 - 120,000; Full time

Job summary

Lehigh Valley Health Network seeks a Manager Nursing and Patient Care Services to provide 24/7 operational leadership within a defined clinical unit. You will translate strategy into daily practice, manage staffing, patient experience, quality outcomes, and fiscal performance, supervising frontline staff.

Reporting to the Director, you will drive performance improvement, ensure regulatory compliance, and foster a culture of safety, engagement, and accountability across the unit, aligning with

Qualifications

• Bachelor's Degree in Nursing.
• 3 years experience in similar or like unit.
• BLS - Basic Life Support AHA Upon Hire.
• RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire or RN - Licensed Registered Nurse_NJ - State of New Jersey Upon Hire

Responsibilities

• Provides direct 24/7 operational leadership for a defined clinical unit, ensuring safe, efficient, and high-quality patient care delivery.
• Supervises frontline staff and manages daily staffing, scheduling, and patient care operations to meet clinical and operational needs.
• Implements organizational policies, procedures, and strategic initiatives at the unit level.
• Monitors and improves unit performance metrics related to quality, safety, patient experience, and workforce engagement.
• Manages unit-level budget performance and resource utilization within established financial targets.
• Ensures compliance with regulatory, accreditation, and organizational standards.
• Coaches and develops staff to support professional growth, competency, and retention.
• Identifies operational issues and escalates system-level concerns to the Director as appropriate.
• Participates in organizational and departmental initiatives to support continuous improvement and operational excellence.

Job description

Lehigh Valley Health Network seeks a Manager Nursing and Patient Care Services to provide 24/7 operational leadership within a defined clinical unit. You will translate strategy into daily practice, manage staffing, patient experience, quality outcomes, and fiscal performance, supervising frontline staff.

Reporting to the Director, you will drive performance improvement, ensure regulatory compliance, and foster a culture of safety, engagement, and accountability across the unit, aligning with