Nursing & Patient Care Services Manager — Day Shift Leader

1004 Lehigh Valley Hospital; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Manager of Nursing and Patient Care Services to lead a defined clinical unit with accountability for safe, high-quality patient care. The role oversees staffing, scheduling, and daily operations while ensuring regulatory compliance and budget adherence.

The position partners with the Director and cross-disciplinary teams to drive performance, enhance patient experience, and sustain a culture of safety and accountability in the Lehigh Valley region.

Qualifications

• Bachelor’s Degree in Nursing required.
• 3 years experience in a similar or like unit.
• BLS certification required; RN license in state of practice.

Responsibilities

• Provides direct operational leadership for a defined clinical unit, ensuring safe, efficient, and high-quality patient care delivery.
• Supervises frontline staff and manages daily staffing, scheduling, and patient care operations to meet clinical and operational needs.
• Implements organizational policies, procedures, and strategic initiatives at the unit level.
• Monitors and improves unit performance metrics related to quality, safety, patient experience, and workforce engagement.
• Manages unit-level budget performance and resource utilization within established financial targets.
• Ensures compliance with regulatory, accreditation, and organizational standards.
• Coaches and develops staff to support professional growth, competency, and retention.
• Identifies operational issues and escalates system-level concerns to the Director as appropriate.
• Participates in organizational and departmental initiatives to support continuous improvement and operational excellence.

Skills

BLS

RN License

Education

Bachelor’s Degree in Nursing

Job description

Lehigh Valley Health Network is seeking a Manager of Nursing and Patient Care Services to lead a defined clinical unit with accountability for safe, high-quality patient care. The role oversees staffing, scheduling, and daily operations while ensuring regulatory compliance and budget adherence.

The position partners with the Director and cross-disciplinary teams to drive performance, enhance patient experience, and sustain a culture of safety and accountability in the Lehigh Valley region.