Leader on Duty: Premium Toy Store Experience

Pop-Mart-Americas-Inc.; Bellevue (WA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

401k

Health insurance

Paid time off

Paid sick leave

Family leave

Job summary

POP MART is seeking a Retail Sales Lead in Tulalip Bay, Washington to serve as Leader on Duty and drive exceptional customer experiences. The role requires coaching teams, meeting store KPIs, and overseeing daily operations from opening to closing, including merchandising, inventory, and POS transactions.

Ideal candidates have 1+ years in retail, a passion for designer toys and pop culture, strong communication skills, and the ability to motivate a collaborative team in a fast-paced environment.

Qualifications

• 1+ years of retail experience; leadership or supervisory experience preferred.
• Demonstrated ability to deliver exceptional customer experiences.
• Strong communication, coaching, and interpersonal skills.

Responsibilities

• Act as Leader on Duty in the Store Manager/Assistant Manager's absence.
• Coach, motivate, and support Sales Associates to meet goals.
• Drive sales performance and ensure a premium customer experience.
• Execute visual merchandising standards and assist with inventory accuracy.

Skills

Retail leadership

Customer service

Coaching

Communication

POS proficiency

Education

High School Diploma or equivalent

Tools

POS systems

Job description

POP MART is seeking a Retail Sales Lead in Tulalip Bay, Washington to serve as Leader on Duty and drive exceptional customer experiences. The role requires coaching teams, meeting store KPIs, and overseeing daily operations from opening to closing, including merchandising, inventory, and POS transactions.

Ideal candidates have 1+ years in retail, a passion for designer toys and pop culture, strong communication skills, and the ability to motivate a collaborative team in a fast-paced environment.