Lead, Workplace Hospitality & Employee Experience

Roblox; San Mateo (CA); On-site; USD 146,000 - 178,000; Full time

Job summary

Roblox in San Mateo, CA seeks a Workplace Services Manager to lead employee-facing services, events, and vendor partnerships. You will drive hospitality standards, optimize operations, and collaborate with Facilities, People, IT, and Security to deliver a welcoming, productive campus experience.

Ideal candidates bring 7+ years in workplace services, strong leadership, event planning, and budget management, with proficiency in Google Workspace and FMS.

Qualifications

• Extensive experience in workplace services and hospitality.
• Proven ability to lead and coach a diverse team.
• Strong vendor management and budget oversight.
• Experience planning corporate events and meetings.
• Excellent communication and process documentation.

Responsibilities

• Lead daily employee-facing workplace services at Roblox HQ and satellites.
• Source and manage vendors, set service expectations, and track performance.
• Plan and deliver employee events and programs to strengthen culture.
• Collaborate with People, IT, Security, Facilities for smooth operations.
• Monitor budgets, invoices, and service contracts; report findings.

Skills

Workplace services

Team leadership

Vendor management

Event planning

Budget management

Communication

Operational excellence

Tools

FMS

Google Workspace

Job description

Roblox in San Mateo, CA seeks a Workplace Services Manager to lead employee-facing services, events, and vendor partnerships. You will drive hospitality standards, optimize operations, and collaborate with Facilities, People, IT, and Security to deliver a welcoming, productive campus experience.

Ideal candidates bring 7+ years in workplace services, strong leadership, event planning, and budget management, with proficiency in Google Workspace and FMS.