Manager, Workplace Services

Roblox; San Mateo (CA); On-site; USD 145,630 - 178,400; Full time

Job summary

Roblox in San Mateo, CA is seeking a senior Facilities Director to manage daily office operations and lead a data-driven, hospitality-focused workplace strategy across Roblox HQ and satellite sites.

The role requires extensive leadership experience, proficiency in Google Suite and AutoCAD, and a proven ability to coordinate with IT, People Operations, and external vendors while overseeing events and safety protocols.

Qualifications

• Minimum 10+ years of experience in workplace or corporate facilities environment.
• Minimum 7+ years of experience leading teams.
• Ability to organize, work, and lead teams in a fast-paced environment under changing priorities.
• Proficient in Google Suite and technological tools; AutoCAD light or drafting test fits and layouts preferred.
• Strong documentation, multitasking, and white-glove service orientation.

Responsibilities

• Manage the daily operations of the San Mateo offices.
• Develop and implement a data-driven workplace strategy.
• Lead space planning for Roblox HQ and satellite offices.
• Oversee hospitality services (cafe, coffee bar, events) and vendor coordination.
• Supervise facilities staff and external contractors.
• Coach the team and drive efficiency and growth.
• Leverage analytics to guide daily operations and future growth.
• Coordinate safety procedures and emergency responses.
• Plan and deliver world-class employee events.
• Maintain budgeting, expense tracking, and reporting.

Skills

Leadership

Facilities management

Operations planning

Vendor management

Cross-functional collaboration

Communication

Tools

Google Suite

AutoCAD light

Job description

Role is based in San Mateo, CA from Monday through Friday

You Will:

• Manage the daily operations of our San Mateo offices
• Develop and implement a hospitality-oriented, forward-thinking, data-driven workplace strategy focused on cultivating success across Roblox
• Proficient Management in Space Planning for Roblox HQ, including small satellite offices.
• Handle hospitality and service operations for our employees (cafe, coffee bar, events…)
• Work hand in hand with Exec Admins and support staff.
• Supervise employees (and/or subcontractors/outside vendors) involved in building/facilities activities like cleaning, event planning, ergonomics, space utilization and strategy, and office supplies
• Guide, coach and educate team for increased efficiencies & growth
• Effectively leverage data and analytic capabilities to manage daily operations and operate strategically for future growth and consistency across the organization
• Engage and collaborate with internal stakeholders (e.g. IT, People Operations, etc) and external vendors to ensure alignment, updating occupancy reports, and onboarding/offboarding protocols
• Establish, supervise execution of plans on space planning, seat assignments (moves, adds, and changes) to optimize space utilization and business needs
• Manage ergonomics
• Offsite parking
• Oversee the implementation and daily operation of Facilities Management System
• Handle administrative functions including tracking of all expenses, PO creation and monitoring, ordering and maintaining supplies and preparing reports on activities
• Coordinate and deliver world‑class events with various employee groups to schedule, facilitate and plan employee events such as Roblox Week, Hack Week, happy hour, special holiday events and intern events during the summer
• Assist Safety Team with activities such as coordinating fire drills, emergency procedures, etc. also enforcing safety rules
• Develop and deliver Process and Procedure standards for office improvements in workflow, physical operations, and vendor protocols
• Take ownership and be flexible to ensure the success of the overall facilities team and ensure we are creating a workplace where employees are engaged and productive
• Proactively build and manage relationships internally and with external vendors (e.g. property management)
• Duties may require work during evenings and weekend
• 24/7 rotating on call schedule

You Have:

• Minimum 10+ years of experience in workplace or corporate facilities environment
• Minimum 7+ years of experience leading teams of people
• Ability to effectively organize, work, and lead teams in a fast‑paced environment under constantly changing priorities and demands
• Effective in developing and coaching a team of Robloxians
• Proficient in Google Suite and technological tools, AutoCAD light, or experience with drafting test fits and layouts preferred.
• Ability to read design and construction documents, specs, and plans
• Skills in being productive and effective with minimal supervision
• Talent for building relationships and provide a white glove service approach
• Proficiency in being resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
• Talent in communicating with all levels within the organization; written and verbal
• Expertise in staying organized and with excellent multi‑tasking ability
• Proficient in the details to ensure timely and accurate completion of tasks, responsibilities, and projects
• Ability to document for increased efficiency and consistency across the team and company
• Duties require work during evenings and weekend

Pay Range: $145,630 — $178,400 USD. The actual base pay may vary based on experience, role, and market conditions. All full‑time employees are eligible for equity compensation and benefits as described on this page.

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.

For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.