Lead Worker

didlakecareers; Silver Spring (MD); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health coverage

401k plan

Employee Assistance Program

Wellness Program

Paid time off

Paid sick leave

Paid holidays

Job summary

Didlake, Inc. is a non-profit rehabilitation services organization dedicated to creating opportunities for people with disabilities. The Lead Worker - Janitorial role combines leadership with hands-on custodial duties, guiding a team while performing cleaning tasks to meet contract standards.

You will mentor teammates, coordinate daily operations, train staff, and uphold safety and quality in all facilities, supporting Didlake's mission every day.

Qualifications

• High School Diploma or GED or equivalent combination of education and experience.
• At least one year of recent commercial custodial or facility maintenance experience.
• Experience leading, supervising, or mentoring employees preferred.
• Ability to pass a background check.

Responsibilities

• Assist the Janitorial Supervisor in coordinating daily custodial operations and ensuring contract requirements are met.
• Lead, train, mentor, and support janitorial team members, including individuals with disabilities.
• Assign daily work, distribute supplies and equipment, and inspect completed work to ensure quality standards are achieved.
• Provide coaching on proper cleaning procedures, equipment operation, and workplace safety.
• Address employee and customer concerns, resolving issues when appropriate and escalating to management as needed.
• Perform routine custodial duties including: Cleaning offices, hallways, restrooms, stairwells, and common areas.
• Sweeping, mopping, scrubbing, stripping, waxing, and polishing floors using manual and powered equipment.
• Cleaning windows, doors, fixtures, and other building surfaces.
• Emptying trash and replenishing restroom and janitorial supplies.
• Operate custodial equipment and, when required, snow removal equipment.
• Perform snow and ice removal during inclement weather, including applying ice melt to walkways and entrances when required by contract.
• Complete required training and maintain compliance with all Didlake policies and safety procedures.
• Promote a positive, respectful, and team-oriented work environment while maintaining professional conduct and appearance.

Skills

Leadership

Communication

Team mentorship

Problem solving

Safety procedures

Training

Disability awareness

Education

High School Diploma or GED

Job description

Company Summary

Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

At Didlake, our mission goes beyond maintaining clean facilities-we create meaningful employment opportunities for individuals with disabilities. As a Lead Worker - Janitorial, you will play a vital role in ensuring high-quality custodial services while mentoring and supporting team members with significant disabilities. Through your leadership, coaching, and hands-on support, you'll help employees build valuable workplace skills, confidence, and opportunities for career growth within our organization. This position combines leadership and hands-on custodial work, spending approximately 50% of the time assisting the Janitorial Supervisor with leading the team and 50% performing janitorial duties.

What You Will Do

• Assist the Janitorial Supervisor in coordinating daily custodial operations and ensuring contract requirements are met.
• Lead, train, mentor, and support janitorial team members, including individuals with disabilities.
• Assign daily work, distribute supplies and equipment, and inspect completed work to ensure quality standards are achieved.
• Provide coaching on proper cleaning procedures, equipment operation, and workplace safety.
• Address employee and customer concerns, resolving issues when appropriate and escalating to management as needed.
• Perform routine custodial duties including:
• Cleaning offices, hallways, restrooms, stairwells, and common areas.
• Sweeping, mopping, scrubbing, stripping, waxing, and polishing floors using manual and powered equipment.
• Cleaning windows, doors, fixtures, and other building surfaces.
• Emptying trash and replenishing restroom and janitorial supplies.
• Operate custodial equipment and, when required, snow removal equipment.
• Perform snow and ice removal during inclement weather, including applying ice melt to walkways and entrances when required by contract.
• Complete required training and maintain compliance with all Didlake policies and safety procedures.
• Promote a positive, respectful, and team-oriented work environment while maintaining professional conduct and appearance.

Education & Experience

• High School Diploma or GED, or an equivalent combination of education and experience.
• At least one (1) year of recent commercial custodial or facility maintenance experience.
• Previous experience leading, supervising, or mentoring employees preferred.
• Ability to successfully pass a background check.

Skills & Abilities

• Knowledge of commercial cleaning methods, products, equipment, and safety procedures.
• Experience operating custodial equipment, including floor care machines; snow removal equipment experience is a plus.
• Strong verbal communication skills with the ability to read, write, and understand basic instructions and documentation.
• Ability to lead, by example with professionalism, reliability, and a strong work ethic.
• Strong organizational, problem-solving, and decision-making skills.
• Ability to train, coach, and reinforce standard operating procedures and safe work practices.
• Demonstrated ability to work effectively and respectfully with individuals with disabilities.
• Positive attitude, adaptability, initiative, and commitment to deliver quality service.
• Ability to work independently and collaboratively in a fast-paced environment while meeting performance and quality standards.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans
• A 401k-Retirement plan with company match
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program
• A paid time-off program in which the benefits increase based on your tenure with the company
• A paid sick leave program that begins to accrue upon starting work
• Paid holidays