Lead Water Technician

1-800 WATER DAMAGE of Hayward and Dublin, CA; Hayward (CA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Competitive salary

Dental insurance

Opportunities for advancement

Job summary

1-800 Water Damage is seeking a Lead Technician for Water Damage Restoration with Xactimate experience to manage and execute projects across the East Bay. You will lead a team, assess damage, perform restoration work, and prepare detailed estimates for insurance claims.

The ideal candidate has Xactimate proficiency, IICRC WRT certification, and strong leadership, communication, and safety discipline. This on-site role requires field work, occasional evenings, weekends, and travel as needed in

Qualifications

• Proven experience in water damage restoration and mitigation.
• Certification in water damage restoration (IICRC WRT certification required, other IICRC certification is highly favorable).
• Proficiency in using MICA (Mobile Integrated Claims Application) or other job documentation software for moisture mapping, drying logs, and reporting.
• Proficiency in Xactimate software for estimating.
• Leadership and team management skills.
• Strong problem-solving abilities and attention to detail.
• Knowledge of water damage restoration equipment and techniques.
• Excellent communication and customer service skills.
• Ability to work in physically demanding and sometimes adverse conditions.
• A valid driver's license and a clean driving record.

Responsibilities

• Project Management: Oversee and manage water damage restoration projects from inception to completion.
• Xactimate Expertise: Prepare accurate and detailed cost estimates for restoration projects.
• Team Leadership: Guide a team of restoration technicians; assign tasks and monitor progress.
• Damage Assessment: Assess water damage and plan restoration strategies.
• Mitigation and Remediation: Lead water extraction, drying, mold remediation, and related tasks.
• Equipment Management: Maintain restoration equipment in good condition.
• Documentation: Keep detailed records and generation of Xactimate estimates.
• Client Communication: Update clients and insurers on progress and needs.
• Safety Compliance: Enforce safety protocols on site.
• Quality Control: Ensure work meets industry standards.

Skills

Leadership

Team management

Problem solving

Communication

Attention to detail

Driver's license

Education

IICRC WRT certification

Tools

Xactimate

MICA

Job description

Benefits:

• Health insurance
• Paid time off
• Competitive salary
• Dental insurance

Company:

1-800 Water Damage

Location:

Hayward / Emeryville / East Bay, CA

Job Type:

Full-Time

Base Pay:

$30–$35 / hour

Job Summary:

As a Lead Technician for Water Damage Restoration with Xactimate experience, you will play a critical role in managing and executing water damage restoration projects, using your expertise in Xactimate software to estimate project costs accurately. Your responsibilities will include leading a team, assessing damage, performing restoration work, and preparing detailed estimates for insurance claims.

Key Responsibilities:

Project Management: Oversee and manage water damage restoration projects from inception to completion. This includes assessment, planning, execution, and quality control.

Xactimate Expertise: Utilize Xactimate software to prepare accurate and detailed cost estimates for water damage restoration projects. Ensure that estimates are in compliance with industry standards and insurance requirements.

Team Leadership: Provide leadership and guidance to a team of restoration technicians. Assign tasks, monitor progress, and ensure efficient and high-quality work.

Damage Assessment: Conduct thorough assessments of water damage, identifying affected areas and planning restoration techniques and equipment requirements.

Mitigation and Remediation: Lead the team in water extraction, drying, dehumidification, mold remediation, and other restoration tasks. Implement preventative measures to minimize future damage.

Equipment Management: Oversee the operation and maintenance of water restoration equipment, ensuring it is in optimal working condition.

Documentation: Maintain meticulous records of the restoration process, including photographs, moisture readings, project reports, and detailed Xactimate estimates.

Document all work performed using industry software such as MICA (or similar platforms).

Client Communication: Interact with clients and insurance companies, providing regular updates on project progress, timelines, and any additional services required.

Safety Compliance: Enforce safety protocols and guidelines to safeguard the team and clients. Ensure the safe use of chemicals and equipment.

Quality Control: Conduct inspections to verify that restoration work meets industry standards and client expectations.

Emergency Response: Be available for on-call duties during emergencies, including evenings, weekends, and holidays.

Qualifications:

• Proven experience in water damage restoration and mitigation.
• Certification in water damage restoration (IICRC WRT certification required, other IICRC certification is highly favorable).
• Proficiency in using MICA (Mobile Integrated Claims Application) or other job documentation software for moisture mapping, drying logs, and reporting.
• Proficiency in Xactimate software for estimating.
• Leadership and team management skills.
• Strong problem-solving abilities and attention to detail.
• Knowledge of water damage restoration equipment and techniques.
• Excellent communication and customer service skills.
• Ability to work in physically demanding and sometimes adverse conditions.
• A valid driver's license and a clean driving record.

Physical Requirements:

This position involves physical work, including lifting heavy equipment, working in confined spaces, and extended periods of standing and bending.

Work Environment:

Water damage restoration can be a demanding job, requiring work in various environments, including residential and possible commercial properties. It may involve exposure to mold, contaminants, and hazardous materials, so adherence to safety procedures is essential.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the role. Job duties may be subject to change as needed.

1-800 Water Damage is an equal opportunity employer and welcomes candidates from all backgrounds to apply for this position.

Job Type:

Full-time

Benefits:

• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Extended hours
• Nights as needed
• Overtime
• Weekends as needed

Supplemental Pay:

• Overtime pay

Experience:

• Water Damage Restoration: 5 years (Required)
• Xactimate: 3 years (Required)

License/Certification:

• Hazardous Waste Operations & Emergency Response Training (Required)
• IICRC/WRT Certification (Required)
• Driver's License (Required)

Work Location:

On the road