Lead Restoration Technician/ Project Supervisor

Rainbow Restoration; League City (TX); On-site; USD 30,307 - 37,195; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401(k) matching

Retirement options

Paid time off

Vision insurance

Company vehicle

Job summary

Rainbow Restoration leads on-site restoration projects, guiding teams through water, fire, and mold mitigation. You will supervise technicians, coordinate subcontractors, and ensure safety and quality from start to finish, while maintaining clear client communication.

The role requires strong leadership, hands-on technical skills, and the ability to manage multiple jobs in a fast-paced environment.

Qualifications

• 2+ years of restoration experience (water, fire, mold) or related field.
• Previous leadership or supervisory experience required.
• IICRC certifications in WRT/FSRT/ASD are highly preferred.
• Strong knowledge of restoration equipment and techniques.
• Proficiency with restoration management software (DASH, MICA, Xactimate) is a plus.
• Valid driver’s license with clean driving record.

Responsibilities

• Lead on-site restoration projects from start to finish and supervise technicians.
• Ensure adherence to SOPs, safety guidelines, and client specifications.
• Coordinate tasks, monitor progress, and ensure high-quality results.
• Perform water extraction, drying, mold remediation, and fire/smoke mitigation.
• Document moisture readings, equipment usage, and project details.
• Maintain records and report status to management.
• Mentor and develop team members and enforce OSHA safety policies.

Skills

Leadership

Team supervision

Communication

Problem solving

Detail oriented

Safety compliance

Education

IICRC WRT/FSRT/ASD certifications

Tools

DASH

MICA

Xactimate

Job description

Benefits

• Health, Dental, and Life Insurance
• Retirement Options Available
• 401(k) matching
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance
• Company vehicle and cell phone provided for work use

Position Overview

We are seeking an experienced Lead Restoration Technician / Crew Supervisor to join our growing team. This key role is responsible for leading and overseeing restoration projects from start to finish, ensuring quality work, safety compliance, and customer satisfaction. The ideal candidate will have a strong background in water, fire, and mold mitigation, excellent leadership skills, and the ability to work in a fast‑paced environment.

Key Responsibilities

• Project Leadership and Supervision:
  • Serve as the primary on‑site lead, supervising and coordinating restoration technicians, subcontractors, and laborers.
  • Ensure projects are executed according to the company’s standard operating procedures, safety guidelines, and client specifications.
  • Assign tasks, monitor progress, and ensure high‑quality results across all stages of the restoration process.
• Technical Expertise and Execution:
  • Perform water extraction, structural drying, mold remediation, and fire/smoke damage mitigation using specialized equipment and techniques.
  • Set up and operate drying equipment, including dehumidifiers, air movers, and other specialty equipment.
  • Accurately document moisture readings, equipment usage, and project details using restoration management software (e.g., MICA, DASH, or equivalent).
• Customer Communication and Support:
  • Act as the primary point of contact for clients, providing regular updates on project status, scope changes, and timelines.
  • Address client questions and concerns with empathy and professionalism, ensuring a positive customer experience.
  • Conduct on‑site walkthroughs with customers upon project completion, ensuring all expectations are met or exceeded.
• Documentation and Reporting:
  • Complete detailed project documentation, including job notes, change orders, daily logs, and final reports.
  • Maintain accurate records of materials used, labor hours, and equipment deployed.
  • Report project status, challenges, and recommendations to management in a timely manner.
• Team Development and Safety Compliance:
  • Train, mentor, and develop restoration technicians to enhance their technical skills and job performance.
  • Promote and enforce a culture of safety, ensuring that all team members follow OSHA guidelines and company safety protocols.
  • Identify and resolve on‑site safety hazards, escalating issues as necessary to management.

Qualifications

• Minimum of 2 years of experience in restoration (water, fire, mold) or a related field.
• Previous leadership or supervisory experience required.
• IICRC certifications in Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), or Applied Structural Drying (ASD) are highly preferred.
• Strong knowledge of restoration equipment, tools, and techniques.
• Proficiency in restoration management software (e.g., DASH, MICA, Xactimate) is a plus.
• Valid driver’s license with a clean driving record.

Skills & Attributes

• Strong leadership and team‑building abilities.
• Excellent problem‑solving and decision‑making skills.
• High attention to detail and commitment to quality.
• Strong interpersonal and communication skills.
• Ability to handle physically demanding work environments and respond to emergency situations as needed.

Work Environment

• Must be able to work in various environments that have experienced water, fire, mold, and other damage.
• Ability to work a flexible schedule, including on‑call hours and occasional weekends based on client needs.
• Requires the ability to lift heavy objects, operate machinery, and work in potentially hazardous environments.

Compensation

$22.00 - $27.00 per hour