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1-800 WATER DAMAGE of Northwest Baltimore is seeking a Project Lead in Maryland to coordinate daily operations, manage scheduling for technicians and subcontractors, and maintain accurate records. You will liaise with clients to communicate project details and ensure customer satisfaction through disciplined project management.
The role requires 3–5 years in insurance restoration, a valid driver's license, and proficiency with Xactimate XM8, MICA, and Symbility.
1-800 WATER DAMAGE is a trusted property restoration company serving customers nationwide. With locations spanning coast to coast, we help home and business owners restore their properties and their peace of mind-after damage from water, fire, mold, or other disasters. Our team is fully vetted, IICRC-certified, and insured for your safety and confidence.
The Project Lead works closely with technicians, mitigation and construction coordinators, and supervisors to deliver outstanding customer service and project management. This role includes scheduling employees and subcontractors for daily and after-hours work, communicating project details with clients, and maintaining accurate job records in our software systems.