Lead Water Mitigation Technician - On-Site Leader

HighGround Restoration Group.; North Carolina; Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with company match

Commission opportunities

Company vehicle and fuel card

Company cell phone

Paid time off and holidays

Life insurance

Certification and training support

Job summary

The Mitigation Technician is a full-time role with Serclean in Concord, NC, leading water mitigation projects on-site, coordinating technicians, and ensuring safe, compliant execution of tasks per IICRC standards.

You will identify additional service opportunities, coordinate with sales for scope accuracy, and maintain detailed documentation while upholding safety and quality across projects.

Qualifications

• Minimum 2 years of water mitigation experience required.
• IICRC Water Damage Restoration (WRT) certification strongly preferred.
• Demonstrated ability to lead a team on active job sites.
• Effective communication and documentation skills.
• Valid Georgia driver's license with a clean record.
• Flexible schedule availability including weekends/on-call.
• Ability to lift 50+ pounds and perform physical labor in varied environments.

Responsibilities

• Water Mitigation Execution: Perform all aspects of water mitigation, including controlled demolition, equipment setup, moisture mapping, and jobsite cleanup.
• Sales Communication: Identify and communicate additional scope needs to the mitigation manager and customers as needed.
• Job Site Management: Lead on-site operations to ensure safety, organization, and proper workflow.
• Compliance & Documentation: Use moisture meters and monitoring tools to track drying progress and complete documentation daily.
• SOP & Safety Compliance: Enforce company safety policies and Standard Operating Procedures are followed.
• Vehicle Operation: Operate and maintain a company vehicle responsibly.
• Customer Service: Act as the on-site point of contact for clients.

Skills

Water mitigation experience

Team leadership

Communication

Documentation

Schedule flexibility

Physical stamina

Education

High school diploma or equivalent

Job description

The Mitigation Technician is a full-time role with Serclean in Concord, NC, leading water mitigation projects on-site, coordinating technicians, and ensuring safe, compliant execution of tasks per IICRC standards.

You will identify additional service opportunities, coordinate with sales for scope accuracy, and maintain detailed documentation while upholding safety and quality across projects.