Lead Water Mitigation Technician

HighGround; Concord (NC); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k) with company match

Commission opportunities

Company vehicle & fuel card

Company cell phone

Paid time off & holidays

Life insurance

Certification & training support

Job summary

Serclean in Concord, NC is seeking a Mitigation Technician to lead on-site water damage projects. You will manage jobsite activities, supervise technicians, and ensure all work aligns with IICRC standards and company SOPs.

You’ll identify additional service opportunities, coordinate with the sales team for scope accuracy, and maintain client communications while driving safe, efficient outcomes. A high school diploma, 2 years’ water mitigation experience, and a valid driver’s license are

Qualifications

• Minimum 2 years of water mitigation experience required.
• IICRC Water Damage Restoration (WRT) certification strongly preferred.
• Demonstrated ability to lead a team on active job sites.
• Effective communication and documentation skills.
• Valid Georgia driver's license with a clean record.
• Flexible schedule availability including weekends/on-call.
• Ability to lift 50+ pounds and perform physical labor.

Responsibilities

• Water mitigation execution: perform all aspects including setup, moisture mapping, and cleanup.
• Lead on-site operations to ensure safety, organization, and proper workflow.
• Identify and communicate additional scope needs to customers as needed.
• Use moisture meters and monitoring tools to track drying progress and complete daily documentation.
• Enforce SOPs and safety policies across the team.
• Operate and maintain a company vehicle.
• Serve as the on-site point of contact for clients.

Skills

Water Mitigation

Team Leadership

On-site Management

Safety Compliance

Documentation

Education

High School Diploma

Job description

Serclean in Concord, NC is seeking a Mitigation Technician to lead on-site water damage projects. You will manage jobsite activities, supervise technicians, and ensure all work aligns with IICRC standards and company SOPs.

You’ll identify additional service opportunities, coordinate with the sales team for scope accuracy, and maintain client communications while driving safe, efficient outcomes. A high school diploma, 2 years’ water mitigation experience, and a valid driver’s license are