Lead Warehouse Operations Supervisor

WESCO; Stafford (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Wesco is seeking a Supervisor - Operations in the United States to oversee multiple warehouse functions, including receiving, picking, packing, shipping, and related activities. This role requires training and mentoring associates, maintaining safety and quality standards, and driving process improvements.

The ideal candidate has at least 3 years in warehouse operations and 1 year of supervision, with strong inventory knowledge, teamwork, and safety focus.

Qualifications

• HS diploma or equivalent required
• 3 years warehouse and distribution operations experience
• 1 year experience leading warehouse associates
• Forklift certification preferred
• Strong knowledge of inventory control processes
• Knowledge of electrical, construction or mechanical products
• Strong communication and interpersonal skills
• Strong time management skills
• Basic computer skills
• Attention to detail
• Ability to learn and use business planning systems
• Resolve problems in a timely manner under stressful situations
• Comfortable working in a team environment
• Ability to operate hand and power tools and equipment
• Ability to anticipate and prepare for customer needs

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements
• Direct achievement of performance objectives related to productivity, quality, service, and safety
• Monitor workflow, work completed, error rates and related metrics and take corrective action
• Ensure procedures are observed, implemented, and enforced
• Confirm quality and inspection process is accurate and excess costs are eliminated
• Ensure safe working environment and follows safety regulations
• Maintain accurate time, attendance, and performance management records
• Maintain positive employee relations and morale
• Recommend performance management actions
• Assist in developing and documenting warehouse processes
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship
• Process returned merchandise
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training

Skills

Team leadership

Inventory control

Time management

Communication

Attention to detail

Problem solving

Safety compliance

Education

High School Diploma or Equivalent

Tools

Forklift Certification

Forklift Operation

Job description

Wesco is seeking a Supervisor - Operations in the United States to oversee multiple warehouse functions, including receiving, picking, packing, shipping, and related activities. This role requires training and mentoring associates, maintaining safety and quality standards, and driving process improvements.

The ideal candidate has at least 3 years in warehouse operations and 1 year of supervision, with strong inventory knowledge, teamwork, and safety focus.