Warehouse Operations Lead: Coach, Optimize, Deliver

Wesco; Urbandale (IA); On-site; USD 59,000 - 76,000; Full time

Job summary

Wesco in Urbandale, IA is seeking a Supervisor - Operations to oversee receiving, picking, packing, shipping and related warehouse activities. You will train and coach associates, manage performance, and ensure safety and efficiency to meet customer requirements.

The role requires 3 years of warehouse operations experience, forklift certification or ability to obtain one, strong communication, and familiarity with inventory control.

Qualifications

• 3+ years of warehouse and distribution operations experience.
• 1+ year experience leading warehouse associates.
• Forklift operation capability or certification.
• Strong inventory control knowledge.
• Ability to work in a safety-conscious environment.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, work completed, error rates and related metrics and take corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm quality and inspection process is accurate and excess costs are eliminated.
• Ensure safe working environment and follows safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship.
• Process returned merchandise.
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training.

Skills

Communication

Time management

Attention to detail

Team player

Problem solving

Ability to learn systems

Education

High School Degree or Equivalent

Fork Lift Certification preferred

Tools

Forklift operation

Hand and power tools

Job description

Wesco in Urbandale, IA is seeking a Supervisor - Operations to oversee receiving, picking, packing, shipping and related warehouse activities. You will train and coach associates, manage performance, and ensure safety and efficiency to meet customer requirements.

The role requires 3 years of warehouse operations experience, forklift certification or ability to obtain one, strong communication, and familiarity with inventory control.