Lead Warehouse Operations: Safety, Quality & Efficiency

millerknoll; Batavia Township (OH); On-site; USD 48,000 - 65,000; Full time

Job summary

Design Within Reach is seeking an Operations Team Lead to coordinate day-to-day shift activities, ensuring safety, quality, and cost objectives are met. You will back up the supervisor and lead cross-functional teams to meet customer expectations.

The role requires strong communication skills, experience in warehouse operations, and the ability to thrive in a fast-paced environment with flexible overtime. This is an on-site position supporting the Ohio distribution network.

Qualifications

• Experience using Warehouse Management Systems (WMS) to support daily operations.
• Prior Team Lead or Acting Supervisor experience in a warehouse or distribution environment.
• Knowledge of inbound, outbound, picking, packing, shipping, and receiving operations.
• Experience reading, understanding, and applying SOPs, work instructions, and process documentation.
• Experience operating material handling equipment, including forklifts, RF scanners, and conveyors.

Responsibilities

• Back up the Operations Supervisor in their absence.
• Ensure team members understand safety requirements and quality guidelines.
• Identify, document, and develop solutions to workflow problems and issues.
• Lead and coordinate all teams and/or activities for the shift to meet safety, quality, customer expectations, and cost objectives.
• Provide the Operations Supervisor with feedback on team member performance.
• Report on customer service, employee safety, equipment, or facility issues to the appropriate personnel.
• Review daily team assignments to ensure staff is properly allocated.
• Update and maintain the schedule to meet customer demand and reporting needs.
• Perform additional responsibilities as requested to achieve business objectives.

Skills

Team leadership

Communication

Safety awareness

Overtime flexibility

Fast-paced work

Tools

Forklifts

RF scanners

Pallet jacks

Conveyor systems

Job description

Design Within Reach is seeking an Operations Team Lead to coordinate day-to-day shift activities, ensuring safety, quality, and cost objectives are met. You will back up the supervisor and lead cross-functional teams to meet customer expectations.

The role requires strong communication skills, experience in warehouse operations, and the ability to thrive in a fast-paced environment with flexible overtime. This is an on-site position supporting the Ohio distribution network.