Lead Warehouse Operations & Safety Champion

The Suddath Companies; Waterloo (MD); On-site; USD 62,000 - 84,000; Full time

Benefits offered by this job

401(k) with company match

Weekly pay for hourly employees

Biweekly pay for salaried employees

PTO and holidays

Tuition reimbursement

Job summary

The Suddath Companies is seeking an Operations Supervisor to oversee day-to-day warehouse operations across shifts, ensuring safety, efficiency and service levels. You will lead frontline staff, drive productivity, and support planning and continuous improvement in a fast-paced environment.

Responsibilities include coordinating shipping/receiving, inventory control, and working with cross-functional teams to meet customer requirements. Strong leadership and prior WMS experience are essential.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Business, or a related field preferred.
• Minimum 3 years of progressive warehouse or distribution operations experience.
• Experience leading frontline operations staff in a high-volume or complex warehouse environment.
• Experience with WMS, labor tracking, and operational performance metrics.
• Safety compliance, operational planning, and employee performance management.

Responsibilities

• Lead, direct, and coordinate daily warehouse operations to ensure safe, efficient, and accurate execution of shipping, receiving, inventory control, and material handling activities.
• Provide direct leadership, coaching, and accountability for operations staff, including work prioritization and staffing alignment.
• Monitor productivity, labor utilization, quality, and service level metrics; analyze trends and implement continuous improvements.
• Support workforce planning activities including scheduling, onboarding, training, and performance feedback.
• Ensure OSHA safety compliance and oversee equipment maintenance and security procedures.
• Serve as primary escalation point for customer issues and communicate outcomes.
• Coordinate with cross-functional teams to meet customer requirements and business objectives.
• Maintain accurate operational documentation and system transactions (WMS).

Skills

Leadership

Operations management

Staffing planning

Education

Bachelor’s degree in Logistics, Supply Chain, Business or related field

Tools

WMS

Job description

The Suddath Companies is seeking an Operations Supervisor to oversee day-to-day warehouse operations across shifts, ensuring safety, efficiency and service levels. You will lead frontline staff, drive productivity, and support planning and continuous improvement in a fast-paced environment.

Responsibilities include coordinating shipping/receiving, inventory control, and working with cross-functional teams to meet customer requirements. Strong leadership and prior WMS experience are essential.