Lead Visual Merchandiser

West Elm; Southlake (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations

Job summary

Williams-Sonoma, Inc. seeks a Lead, Visual role to support management in opening/closing the store and ensuring financial goals while delivering World-Class service to guests.

You will lead operational tasks, supervise the team, and uphold our People First culture across visual merchandising and product knowledge. The role focuses on driving sales through exceptional customer interactions, training teammates, and maintaining store standards with a fairness-first approach.

Qualifications

• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• 1-3 years retail sales experience with shift supervision experience preferred.
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred.

Responsibilities

• Open and close the store, handle register and back-office procedures.
• Ensure store meets visual, replenishment, cleanliness, safety, and back-of-house standards during manager-on-duty shifts.
• Serve as Selling Captain to prioritize customer experience and sales performance.
• Educate team on product, selling skills, and in-home services using Selling Essentials.
• Provide training and coaching to associates in selling, product knowledge, clienteling and in-home services.
• Foster an environment where all associates are treated with fairness, dignity, and respect.

Skills

Communication

Organization

Leadership

Motivation

Influence

Retail experience

Visual merchandising

Stockroom

Job description

Williams-Sonoma, Inc. seeks a Lead, Visual role to support management in opening/closing the store and ensuring financial goals while delivering World-Class service to guests.

You will lead operational tasks, supervise the team, and uphold our People First culture across visual merchandising and product knowledge. The role focuses on driving sales through exceptional customer interactions, training teammates, and maintaining store standards with a fairness-first approach.