Lead Valet - Hospitality Leadership for Elite Service

Strattonamenities; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Advancement opportunities

Consistent schedule

High-end hospitality environment

Job summary

United Valet Service in Dallas is seeking a Lead Valet to oversee daily valet operations. This on-site leadership role directs the team, parking vehicles, and maintaining service standards with urgency and hospitality.

You will manage flow, guest experience, and team execution in real time while training new drivers and coordinating with restaurant management. A minimum of three years in valet, plus leadership experience, are required.

Qualifications

• Minimum 3 years of valet experience required.
• Leadership or supervisory experience preferred.
• Must be able to drive automatic and manual transmission vehicles.
• Strong operational awareness and ability to manage high-volume service.
• Professional, composed, and decisive under pressure.
• Excellent communication and team leadership skills.
• Valid driver’s license with a clean driving record.
• Ability to work evenings, weekends, and holidays.
• Ability to stand, walk, and work outdoors for extended periods.

Responsibilities

• Lead and direct valet team during each shift to ensure smooth and efficient operations.
• Set the tone for guest experience by modeling proper greeting, urgency, and professionalism.
• Manage traffic flow, staging, and vehicle retrieval to minimize wait times.
• Monitor team performance, including appearance, phone usage, and service standards.
• Ensure proper key control, ticket handling, and vehicle tracking at all times.
• Address guest concerns or service issues on the spot and escalates when necessary.
• Train new valet drivers on procedures, safety, and hospitality expectations.
• Communicate with restaurant management and United Valet Service leadership as needed.
• Ensure the valet stand and surrounding areas are clean, organized, and presentable.

Skills

Leadership

Valet operations

Guest experience

Team leadership

Communication

Job description

United Valet Service in Dallas is seeking a Lead Valet to oversee daily valet operations. This on-site leadership role directs the team, parking vehicles, and maintaining service standards with urgency and hospitality.

You will manage flow, guest experience, and team execution in real time while training new drivers and coordinating with restaurant management. A minimum of three years in valet, plus leadership experience, are required.