Lead Valet & Guest Services Captain

townepark; Cheyenne (WY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement plan

Job summary

Towne Park is seeking a Guest Service Captain to orchestrate the guest experience on-site, coordinating with the Account Manager and coworkers to meet service standards. You may handle non-routine issues and report to leadership when needed.

The role emphasizes hospitality, guest assistance, and teamwork, with a schedule from 8am to 4:30pm, Monday to Friday, and eligibility for benefits where applicable.

Qualifications

• Maintains a pleasant, friendly and professional demeanor with all guests.
• Greets guests within 30 seconds of arrival to create favorable impressions.
• Delivers aggressive hospitality and attentiveness to guests.

Responsibilities

• Opens doors for guests and assists with parking procedures.
• Parks and retrieves vehicles for guests with care and accuracy.
• Assists guests with directions, taxis, reservations and inquiries; provides facility knowledge.

Job description

Towne Park is seeking a Guest Service Captain to orchestrate the guest experience on-site, coordinating with the Account Manager and coworkers to meet service standards. You may handle non-routine issues and report to leadership when needed.

The role emphasizes hospitality, guest assistance, and teamwork, with a schedule from 8am to 4:30pm, Monday to Friday, and eligibility for benefits where applicable.