Lead UX Researcher, Enterprise Merchandising

7-Eleven; Irving (TX); Sur place; USD 110 000 - 170 000; Plein temps

Résumé du poste

7-Eleven is hiring a Lead UX Researcher for the 7RESEARCH team, embedded in Product Development. You will guide enterprise product research for Merchandising, Merchant Tools, Pricing and related services, mentoring researchers and shaping strategy with cross-functional partners.

You will design and run qualitative and quantitative studies, translate insights into action, and influence product direction while ensuring research quality and stakeholder alignment.

Qualifications

• Minimum 7 years of UX Research or related discipline experience.
• Proven success leading complex research initiatives and influencing product decisions.
• Strong experience with both qualitative and quantitative methods.
• Experience supporting enterprise, B2B, SaaS, workflow, or operational products.
• Excellent communication, facilitation, and stakeholder management skills.
• Experience mentoring researchers or leading research across multiple teams.
• Bachelor's degree in a related field (HCI, Psychology, Anthropology, Sociology, or similar).

Responsabilités

• Lead research across the product lifecycle from discovery to post-launch learning.
• Partner with product, design, engineering and business stakeholders to identify opportunities and inform decisions.
• Translate complex findings into clear, actionable recommendations.
• Mentor researchers and raise research quality and processes across 7RESEARCH.

Connaissances

UX Research leadership

Qual/Quant methods

Stakeholder management

Mentoring researchers

B2B SaaS research

Agile product development

Formation

Bachelor's degree in HCI/psychology/anthropology

Outils

AI-assisted research platforms

Qual/Quant analytics tools

Description du poste

7-Eleven is hiring a Lead UX Researcher for the 7RESEARCH team, embedded in Product Development. You will guide enterprise product research for Merchandising, Merchant Tools, Pricing and related services, mentoring researchers and shaping strategy with cross-functional partners.

You will design and run qualitative and quantitative studies, translate insights into action, and influence product direction while ensuring research quality and stakeholder alignment.