Customer Insights Intern: Research & Strategy

7-Eleven Distribution Canada Corp.; Irving (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

7-Eleven Inc. is seeking a curious and analytical Customer Insights Intern to join the Customer Insights team. You will design, analyze, and communicate customer research that informs Loyalty, Marketing, Merchandising, and Operations decisions.

Projects include evaluating loyalty features and testing concepts with cross‑functional stakeholders. You will collaborate with researchers, vendors, and partners, gain mentorship, and participate in a capstone presentation, a store tour, and in‑store

Qualifications

• Pursuing a Bachelor's degree in Business Administration, Marketing, Communications, Strategy, Market Research, Data Analytics, or related field.
• Strong written and verbal communication skills.
• Highly organized, detail‑oriented, able to manage multiple projects in a deadline‑driven environment.
• Proficiency with Microsoft Office; experience with Copilot or similar AI tools preferred.
• Knowledge of survey and customer research platforms such as Qualtrics, Alida, Medallia, Mintel, or NielsenIQ preferred.

Responsibilities

• Support the design, execution, analysis, and communication of customer research projects.
• Conduct research on the loyalty program and evaluate customer perceptions of loyalty program features.
• Support concept testing and other studies to understand customer preferences, motivations, behaviors, and purchase drivers.
• Translate research findings into actionable recommendations for business leaders and cross‑functional stakeholders.
• Collaborate with Customer Insights researchers, research vendors, and business partners across Loyalty, Marketing, Merchandising, and Operations.

Skills

Communication skills

Organization

Project management

Microsoft Office

AI tools familiarity

Education

Bachelor's degree, pursuing

Tools

Qualtrics

Alida

Medallia

Copilot or AI tools

Job description

7-Eleven Inc. is seeking a curious and analytical Customer Insights Intern to join the Customer Insights team. You will design, analyze, and communicate customer research that informs Loyalty, Marketing, Merchandising, and Operations decisions.

Projects include evaluating loyalty features and testing concepts with cross‑functional stakeholders. You will collaborate with researchers, vendors, and partners, gain mentorship, and participate in a capstone presentation, a store tour, and in‑store