Lead UX Designer: Enterprise & Government UX Strategy

DMI; Baltimore (MD); On-site; USD 120,000 - 170,000; Full time

Job summary

DMI is seeking a Lead UX Designer to guide user-centered design for the eMMA modernization program within Maryland's government framework. You will establish UX standards, perform research, and develop journeys, wireframes, and prototypes in collaboration with stakeholders and developers.

The role emphasizes accessibility, ADA/WCAG compliance, and applying consistent UX across the portfolio while delivering measurable business outcomes.

Qualifications

• Bachelor's degree in UX Design, HCI, Interaction Design or related field.
• 8+ years of UX/UI design or related work experience.
• Experience leading UX for large-scale enterprise or government apps.
• Strong user research, journey mapping, wireframing, prototyping and usability testing.

Responsibilities

• Lead UX strategy and design activities for the OIT program and related applications.
• Develop user-centered requirements, UX artifacts, workflows, and supporting docs.
• Conduct user research, interviews, workshops, and usability assessments.
• Create user journeys, personas, IA, wireframes, prototypes, and high-fidelity designs.
• Ensure compliance with accessibility standards and Maryland state guidelines.
• Collaborate with product owners, developers, and stakeholders throughout the lifecycle.
• Maintain UX standards and drive consistency across DGS applications.
• Support design reviews and translate business needs into intuitive experiences.

Skills

UX design

User research

Journey mapping

Wireframing

Prototyping

Usability testing

Agile

Accessibility

Communication

Facilitation

Presentation

Education

Bachelor's degree in UX Design or related field

Tools

Figma

Adobe XD

Sketch

Job description

DMI is seeking a Lead UX Designer to guide user-centered design for the eMMA modernization program within Maryland's government framework. You will establish UX standards, perform research, and develop journeys, wireframes, and prototypes in collaboration with stakeholders and developers.

The role emphasizes accessibility, ADA/WCAG compliance, and applying consistent UX across the portfolio while delivering measurable business outcomes.