Lead UX Designer for Government Platforms

Digital Management Llc; Baltimore (MD); On-site; USD 142,000 - 177,000; Full time

Job summary

DMI, LLC seeks a Lead UX Designer to guide UX strategy for the eMMA modernization project within the Maryland DoIT program, ensuring user-centered design across platforms and ADA compliance.

The role collaborates with product owners, developers, and stakeholders to establish UX standards, drive research, and deliver high-fidelity designs, journey maps, and documentation for enterprise applications in a government context.

Qualifications

• Bachelor's degree in UX Design, HCI, Interaction Design, Information Architecture, CS, or related field.
• 8+ years of experience in UX/UI design, product design, or related discipline.
• Experience leading UX design activities for large-scale enterprise or government applications.
• Strong experience with user research, journey mapping, wireframing, prototyping, and usability testing.
• Experience working in Agile/product-development environments.
• Strong understanding of accessibility and user-centered design principles.
• Experience collaborating with stakeholders, technical teams, vendors, and senior leadership.
• Strong communication, facilitation, and presentation skills.
• Ability to translate complex business processes into simple user experiences.

Responsibilities

• Lead UX strategy and design activities for the OIT program and related applications.
• Support the Launchpad process, including development of user-centered requirements, UX artifacts, workflows, and supporting documentation.
• Conduct user research, stakeholder interviews, workshops, and usability assessments.
• Develop user journeys, personas, process flows, information architecture, wireframes, prototypes, and high-fidelity designs.
• Translate business and technical requirements into accessible, user-centered experiences.
• Facilitate design sessions with stakeholders and technical teams to validate proposals.

Skills

User research

Journey mapping

Wireframing

Prototyping

Usability testing

Accessibility

Agile/product development

Communication

Education

Bachelor's degree in UX Design/related field

Tools

Figma

Adobe XD

Sketch

Job description

DMI, LLC seeks a Lead UX Designer to guide UX strategy for the eMMA modernization project within the Maryland DoIT program, ensuring user-centered design across platforms and ADA compliance.

The role collaborates with product owners, developers, and stakeholders to establish UX standards, drive research, and deliver high-fidelity designs, journey maps, and documentation for enterprise applications in a government context.