Lead UX Designer for Government Platforms

Digital Management Llc

Baltimore (MD)

On-site

USD 142,000 - 177,000

Full time

4 days ago
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Job summary

DMI, LLC seeks a Lead UX Designer to guide UX strategy for the eMMA modernization project within the Maryland DoIT program, ensuring user-centered design across platforms and ADA compliance.

The role collaborates with product owners, developers, and stakeholders to establish UX standards, drive research, and deliver high-fidelity designs, journey maps, and documentation for enterprise applications in a government context.

Qualifications

  • Bachelor's degree in UX Design, HCI, Interaction Design, Information Architecture, CS, or related field.
  • 8+ years of experience in UX/UI design, product design, or related discipline.
  • Experience leading UX design activities for large-scale enterprise or government applications.
  • Strong experience with user research, journey mapping, wireframing, prototyping, and usability testing.
  • Experience working in Agile/product-development environments.
  • Strong understanding of accessibility and user-centered design principles.
  • Experience collaborating with stakeholders, technical teams, vendors, and senior leadership.
  • Strong communication, facilitation, and presentation skills.
  • Ability to translate complex business processes into simple user experiences.

Responsibilities

  • Lead UX strategy and design activities for the OIT program and related applications.
  • Support the Launchpad process, including development of user-centered requirements, UX artifacts, workflows, and supporting documentation.
  • Conduct user research, stakeholder interviews, workshops, and usability assessments.
  • Develop user journeys, personas, process flows, information architecture, wireframes, prototypes, and high-fidelity designs.
  • Translate business and technical requirements into accessible, user-centered experiences.
  • Facilitate design sessions with stakeholders and technical teams to validate proposals.

Skills

User research
Journey mapping
Wireframing
Prototyping
Usability testing
Accessibility
Agile/product development
Communication

Education

Bachelor's degree in UX Design/related field

Tools

Figma
Adobe XD
Sketch

Job description

DMI, LLC seeks a Lead UX Designer to guide UX strategy for the eMMA modernization project within the Maryland DoIT program, ensuring user-centered design across platforms and ADA compliance.

The role collaborates with product owners, developers, and stakeholders to establish UX standards, drive research, and deliver high-fidelity designs, journey maps, and documentation for enterprise applications in a government context.

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