Lead UI/UX Designer — AI-Driven Digital Experience

Salesforce, Inc.; Indianapolis (IN); On-site; USD 123,000 - 186,000; Full time

Job summary

Salesforce, Inc. is seeking a senior UI/UX leader to shape the Digital Customer Experience. You will translate complex product requirements into compelling UI, wireframes, and high-fidelity prototypes while collaborating with product and engineering teams.

The role emphasizes expert visualization, storytelling, and proactive validation through user research, ensuring accessible, ethical design across multi‑surface experiences.

Qualifications

• 5-7+ years of hands-on experience designing and leading B2C or B2B products and websites in cross-functional teams.
• Proven ability to implement globally accessible, inclusive UX.
• Strong proficiency in user-centered design methods and best practices.
• Experience with design systems and producing style guides.

Responsibilities

• Design intuitive digital experiences that contribute to customer success at Salesforce.
• Translate product capabilities and user needs into clean UI designs, wireframes and interactive prototypes.
• Prototype, test, and iterate concepts to resolve ambiguity and optimize flows.
• Contribute to journey mapping and other experience design artifacts.
• Present concepts and rationales to cross-functional partners and stakeholders.

Skills

Figma

Design systems

User-centered design

Prototyping

Accessibility standards

Collaboration

Storytelling

Tools

Figma

Job description

Salesforce, Inc. is seeking a senior UI/UX leader to shape the Digital Customer Experience. You will translate complex product requirements into compelling UI, wireframes, and high-fidelity prototypes while collaborating with product and engineering teams.

The role emphasizes expert visualization, storytelling, and proactive validation through user research, ensuring accessible, ethical design across multi‑surface experiences.