Senior Experience Design Lead — AI-Driven Customer Value

Salesforce, Inc.; Maryland; On-site; USD 173,000 - 260,000; Full time

Job summary

Salesforce, Inc. is seeking a Design Lead to drive interactive-web and mobile design initiatives within the Experience Design group. You will lead cross-functional teams, define engagement strategies, and mentor designers to deliver high-quality experiences for Salesforce scale.

Join a collaborative, design-centric culture focused on customer value, innovation, and the application of AI tools to accelerate delivery and elevate outcomes for Fortune 500 clients.

Qualifications

• Over 10+ years in experience design or related fields.
• Experience consulting on enterprise technology transformation programs.
• Strong proficiency with AI tools for innovation and efficiency.
• Expert visual design and prototyping capabilities.
• Strong research and synthesis skills.

Responsibilities

• Lead and manage design teams across project lifecycles.
• Apply design-thinking methods and contribute to new offerings.
• Create compelling design concepts that communicate business value.
• Lead customer discovery, interviews, and workshops.
• Mentor other designers and guide research initiatives.

Skills

Experience Design

AI tools

Project leadership

Research & synthesis

Communication skills

Team mentorship

Figma

Education

Degree or equivalent relevant experience

Tools

Figma

Adobe Creative Suite

Sketch

InVision

Flinto

Marvel

Proto.io

Job description

Salesforce, Inc. is seeking a Design Lead to drive interactive-web and mobile design initiatives within the Experience Design group. You will lead cross-functional teams, define engagement strategies, and mentor designers to deliver high-quality experiences for Salesforce scale.

Join a collaborative, design-centric culture focused on customer value, innovation, and the application of AI tools to accelerate delivery and elevate outcomes for Fortune 500 clients.