Lead Transportation Coordinator - Telework Eligible

U.S. Department of Veterans Affairs; Cleveland (OH); Hybrid; USD 53,000 - 68,000; Full time

Job summary

The U.S. Department of Veterans Affairs, Veterans Health Administration, is seeking a Lead Transportation Assistant in the Travel section of the Patient Care Administrative Service in the VA Northeast Ohio Healthcare System (Cleveland, OH).

The role supports Beneficiary Travel and Veteran Transportation Programs, coordinating staff and veterans travel needs. The position features responsibilities for eligibility determinations, reimbursements, and staff training, with a typical Monday–Friday

Qualifications

• No educational substitution at this grade level.
• If using foreign education, send Certificate of Foreign Equivalency with transcript.

Responsibilities

• Provides program and administrative support, and excellent customer service to staff and veterans.
• Manages Beneficiary Travel and VTS work production by assigning tasks and ensuring timely completion.
• Trains and audits Program Support Assistants, Program Assistants, and Transportation Assistants.
• Determines eligibility for beneficiary travel and processes reimbursement requests.
• Reviews travel reimbursement requests for compliance, accuracy, and consistency; certifies payments.

Job description

The U.S. Department of Veterans Affairs, Veterans Health Administration, is seeking a Lead Transportation Assistant in the Travel section of the Patient Care Administrative Service in the VA Northeast Ohio Healthcare System (Cleveland, OH).

The role supports Beneficiary Travel and Veteran Transportation Programs, coordinating staff and veterans travel needs. The position features responsibilities for eligibility determinations, reimbursements, and staff training, with a typical Monday–Friday