Veteran Beneficiary Travel Coordinator

U.S. Department of Veterans Affairs; Marion (IL); On-site; USD 36,000 - 53,000; Full time

Job summary

The Department of Veterans Affairs in Marion, IL seeks a Transportation Assistant to coordinate travel for eligible Veterans to appointments and residence. This role serves as the primary contact for Veterans, clinicians, and staff, ensuring proper handling of travel requests and reimbursements under federal rules.

Responsibilities include determining Beneficiary Travel eligibility, processing claims, maintaining records, and supporting the team during busy periods.

Qualifications

• A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
• Knowledge of clinical services and relevant software and programs as they relate to computing and office automation.

Responsibilities

• Serve as the primary contact for Veterans, doctors, nurses and staff to arrange travel for eligible Veterans to appointments and residence.
• Independently manages the Beneficiary Travel Program and determines eligibility and processing of requests.
• Maintain manual and electronic accounting records and handle payment determinations for ambulance claims.
• Receive invoices, submit documents for payment and assist team during peak times.

Job description

The Department of Veterans Affairs in Marion, IL seeks a Transportation Assistant to coordinate travel for eligible Veterans to appointments and residence. This role serves as the primary contact for Veterans, clinicians, and staff, ensuring proper handling of travel requests and reimbursements under federal rules.

Responsibilities include determining Beneficiary Travel eligibility, processing claims, maintaining records, and supporting the team during busy periods.