Lead Title Processor - Real Estate Closings & Qualia Expert

AtoZ Title and Settlement; Rockville (MD); On-site; USD 60,000 - 84,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Yearly performance-based bonus

Job summary

AtoZ Title and Settlement is seeking a Title Processor with at least five years of title processing experience and strong proficiency in Qualia. You will manage the full title process, resolve complex issues, and work closely with agents, lenders, attorneys, and clients to ensure timely closings.

We value exceptional customer service, strong attention to detail, and the ability to develop client relationships that drive ongoing business.

Qualifications

• Minimum of 5 years of experience in title processing.
• Expert proficiency in Qualia software is required.
• Bilingual in [preferred languages] is a plus.

Responsibilities

• Manage the full title process from start to closing/settlement, ensuring accuracy, compliance, and high service standards.
• Utilize Qualia and other title management software expertly to optimize workflow.
• Resolve complex title issues such as liens, judgments, and title defects, ensuring timely closings.
• Collaborate with real estate agents, lenders, attorney, and clients to facilitate smooth transactions.
• Participate in company training and stay updated with the latest industry trends and best practices.
• Open to evolve and adapt new practices.
• Prepare and review title documents, ensuring compliance with all applicable laws and regulations.
• Deliver 5-star service by communicating clearly and effectively with all stakeholders.

Skills

Customer service

Communication

Relationship building

Attention to detail

Problem solving

Education

Title Producing license

Tools

Qualia

Job description

AtoZ Title and Settlement is seeking a Title Processor with at least five years of title processing experience and strong proficiency in Qualia. You will manage the full title process, resolve complex issues, and work closely with agents, lenders, attorneys, and clients to ensure timely closings.

We value exceptional customer service, strong attention to detail, and the ability to develop client relationships that drive ongoing business.