Lead Ticket Checker - Mountain Operations Lead (Seasonal)

Crystal Mountain Resort; Enumclaw (WA); On-site; USD 63,039,000 - 67,337,000; Full time

Benefits offered by this job

Free Alterra season pass (unlimited)

Housing available for eligible roles

Group health insurance for eligible)

401K with generous match

Discounts on gear and rentals

Employee-only Night Skiing

Accrued paid time off

Discount Marketplace

Job summary

Crystal Mountain Resort in Washington state is seeking a Lead Ticket Checker to assist Ticket Checkers at multiple lifts and to delegate tasks and projects for the team. The role involves understanding RFID gates, ticket types, and handling guest issues while coordinating with Guest Service staff.

The position is part of Mountain Operations with housing eligibility for qualified candidates. Wage range is $22.00–$23.50 per hour, with opportunities for growth and seasonal employment during peak

Qualifications

• Leadership and/or Ticket Checking Lead experience required
• Ski/Snowboard experience preferred
• Clear and concise verbal and written communication skills
• Excellent customer service skills
• Must be self-motivated and able to maximize use of time and resources

Responsibilities

• Efficiently perform all duties of a Ticket Checker
• Enthusiastically interact with guests at every opportunity and provide customer service
• Set up and break down multiple lift mazes daily
• Lead your team of Ticket Checkers in assigned tasks and projects
• Must be able to adhere to all company and departments policies and procedures and set an example for others to follow
• Assist in training new employees
• Ensure all breaks are completed in accordance with Department of Labor policies
• Responsible for the overall appearance of mazes and staff, as well as auditing supplies and documentation throughout the day
• Assist in physically demanding tasks such as shoveling
• Conduct crowd control in lift lines
• Have a professional appearance and demeanor
• Be respectful to all employees and guests at all times
• Must be dependable and reliable
• Identify and delegate tasks to Ticket Checkers throughout day
• Encourage a safe work environment

Skills

Leadership

Ticket Checking Lead

Ski/Snowboard experience

Communication

Customer service

Job description

Crystal Mountain Resort in Washington state is seeking a Lead Ticket Checker to assist Ticket Checkers at multiple lifts and to delegate tasks and projects for the team. The role involves understanding RFID gates, ticket types, and handling guest issues while coordinating with Guest Service staff.

The position is part of Mountain Operations with housing eligibility for qualified candidates. Wage range is $22.00–$23.50 per hour, with opportunities for growth and seasonal employment during peak