Mountain Operations Lead: Ticket Checker

Alterra Mountain Company; United States; On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Free Alterra season pass

Free pass for spouse and dependents

Free access to Alterra destinations

Discounts on lessons

Discounts on rentals

Discount on gear

Employee housing available

Accrued paid time off

Group health insurance

401K with match

Job summary

Crystal Mountain in Washington is seeking a Lead Ticket Checker to assist at multiple lifts, supervise Ticket Checkers, and ensure smooth operation of RFID gates and guest service.

You will train new staff, manage break schedules, and uphold safety and appearance standards while working mornings, evenings, weekends, and holidays. This housing‑eligible position offers a path for growth within Mountain Operations and a fun, outdoor team culture.

Qualifications

• Leadership and/or Ticket Checking Lead experience required.
• Ski/Snowboard experience preferred.
• Clear and concise verbal and written communication skills.
• Excellent customer service skills.
• Must be self-motivated and able to maximize use of time and resources.

Responsibilities

• Efficiently perform all duties of a Ticket Checker.
• Enthusiastically interact with guests and provide customer service.
• Set up and break down multiple lift mazes daily.
• Lead your team of Ticket Checkers in assigned tasks and projects.
• Adhere to all company policies and set an example for others.

Skills

Leadership

Ticket Checking Lead

Ski/Snowboard experience

Customer service

Communication

Self-motivation

Job description

Crystal Mountain in Washington is seeking a Lead Ticket Checker to assist at multiple lifts, supervise Ticket Checkers, and ensure smooth operation of RFID gates and guest service.

You will train new staff, manage break schedules, and uphold safety and appearance standards while working mornings, evenings, weekends, and holidays. This housing‑eligible position offers a path for growth within Mountain Operations and a fun, outdoor team culture.