Lead Teller & Team Performance Coach

United Community; Saint Simons Island (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

United Community is seeking a Head Teller to oversee the daily operations of the teller line and ensure accurate processing of transactions. You will supervise and train tellers and deliver exceptional customer service to clients.

You will manage transaction balancing, assist with account inquiries, and look for opportunities to cross-sell bank products. Strong attention to detail and multitasking are essential for success in this role.

Qualifications

• 3+ years of banking teller experience.
• Strong attention to detail and multitasking.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee daily operations of the teller line and balance vaults.
• Supervise and train tellers to ensure excellent customer service and policy compliance.
• Assist customers with account inquiries, deposits, withdrawals, and other transactions.
• Identify opportunities to cross-sell bank products and services to customers.
• Ensure teller transactions are processed accurately and efficiently.

Skills

Banking experience

Attention to detail

Interpersonal communication

Job description

United Community is seeking a Head Teller to oversee the daily operations of the teller line and ensure accurate processing of transactions. You will supervise and train tellers and deliver exceptional customer service to clients.

You will manage transaction balancing, assist with account inquiries, and look for opportunities to cross-sell bank products. Strong attention to detail and multitasking are essential for success in this role.