Lead Teller Supervisor — Elevate Branch Service & Team Growth

Langley Federal Credit Union; Hampton (VA); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Educational Assistance

Student Loan Repayment

Abundant Career Growth Opportunities

Paid Vacation

Job summary

Langley Federal Credit Union is hiring a Full Time Head Teller at the Aberdeen Branch in Hampton, VA. The role oversees teller line operations, coaches staff, and ensures accurate cash handling and compliance with regulations.

Requires a bachelor's degree in a related field and at least two years of senior teller experience, with strong emphasis on face-to-face customer service and sales. On-site with a comprehensive benefits package and growth opportunities.

Qualifications

• Bachelor's degree in a related field is required.
• Two years of senior teller experience required.
• Face-to-face customer service, or sales experience, including cash handling, is required.

Responsibilities

• Supervises Teller line operations, including payroll, scheduling, balancing, opening and closing.
• Provides security overrides to staff to control transactions.
• Assists with escalated member situations and cross-department collaboration.
• Drives branch results aligned with Success Sharing goals.
• Coaches sales and service culture with weekly/monthly feedback.
• Ensures adherence to policies and regulatory requirements.

Skills

Face-to-face service

Cash handling

Sales experience

Team supervision

Education

Bachelor's degree in a related field

Job description

Langley Federal Credit Union is hiring a Full Time Head Teller at the Aberdeen Branch in Hampton, VA. The role oversees teller line operations, coaches staff, and ensures accurate cash handling and compliance with regulations.

Requires a bachelor's degree in a related field and at least two years of senior teller experience, with strong emphasis on face-to-face customer service and sales. On-site with a comprehensive benefits package and growth opportunities.