Lead Teller & Customer Sales Specialist

Fremont-Bank; Fremont (CA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health insurance

ESOP

401(k)

Paid holidays

On-site gym

Tuition reimbursement

Job summary

Fremont Bank is seeking a Lead Teller to oversee cash handling, customer service, and sales activities at a branch. The role involves performing teller transactions, promoting bank products, and supporting outside sales when required.

The position requires banking and cash handling experience, strong communication, and a professional appearance. Candidates should be flexible with scheduling and willing to work weekends in a customer‑facing environment.

Qualifications

• 2 years of banking experience or equivalent preferred.
• Successfully pass the Regulation CC Exam, Operational Knowledge Exam and obtain Signing Authority.
• Previous cash handling experience.
• Sales and customer service experience in a customer‑faced environment.
• Willingness to perform telemarketing duties as assigned.
• Excellent verbal and written communication skills.
• A professional appearance is required.
• Experience working in a Windows‑based computer environment, working knowledge of Microsoft Office.
• High School Diploma or GED required.
• College degree preferred.

Responsibilities

• Perform all teller transactions.
• Ensure client satisfaction by practicing, following, and implementing Fremont Bank service standards.
• Explain bank policies and procedures.
• Explain, promote, sell and or refer Fremont Bank products and services to current and prospective clients.
• Meet assigned sales and referral objectives.
• Conduct telemarketing and follow‑up sales duties when assigned by management.
• Understand and be able to accurately communicate deposit products.
• Follow bank policies and procedures.
• Reconcile cash and all other transactions each day.
• Responsible for compliance with applicable Federal Banking Regulations.
• Accountable for performing all operational duties with accuracy, attention to detail and proper cash handing habits.
• Stay informed of job‑related issues, bank promotions, changes in products, services, policies or procedures; actively participate in bank related training classes.
• Accountable for staying current on business‑related activities in other areas of the Bank.
• Maintain a flexible schedule, including working weekends.
• Perform other duties and projects as assigned.

Skills

Banking experience

Customer service

Sales & Telemarketing

Cash handling

Communication skills

Education

High School Diploma or GED

College degree preferred

Tools

Windows-based OS

Microsoft Office

Job description

Fremont Bank is seeking a Lead Teller to oversee cash handling, customer service, and sales activities at a branch. The role involves performing teller transactions, promoting bank products, and supporting outside sales when required.

The position requires banking and cash handling experience, strong communication, and a professional appearance. Candidates should be flexible with scheduling and willing to work weekends in a customer‑facing environment.