Lead Teller - Branch Banking & Customer Solutions

Tri Counties Bank; Fresno (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

ESOP

Paid holidays

Vacation time

Sick time

Job summary

Tri Counties Bank in Fresno, CA is seeking a Senior Teller to serve as lead teller and customer-service driver across branches. This on-site role includes managing teller line activities and supporting sales of loans, deposits, and other bank products.

You will participate in daily huddles, meet referral goals, and coach junior staff under the Assistant Branch Manager, while ensuring cash controls and compliance with bank procedures.

Qualifications

• High school diploma or GED required.
• Previous experience in a teller role required.
• Ability to lead and direct others.
• Knowledge of all phases of branch operations preferred.
• Knowledge of all Bank's products and services.
• Excellent verbal and written communication skills.
• Ability to utilize personal computers and Windows based programs.

Responsibilities

• Participates in daily team huddles and one-on-one debrief with Assistant Branch Manager.
• Meets referral goals as assigned.
• Proactively partners and assists Assistant Manager in referral coaching and mentoring of referral team members.
• Ensures that cash and security procedures are followed accounting for assigned cash.
• Provides prompt, efficient and friendly service to Bank's customers.
• Supports the Assistant Branch Manager in generating sales and referrals for loans, deposits, investments and Bank's other related products and services.
• Makes out-bound calls to new and existing customers to maintain contact and satisfy servicing needs.
• In the absence of the Branch Manager and Assistant Manager acts as lead for lower level staff ensuring personnel are handling customer sales and service transactions timely and accurately.
• Under the direction of the Assistant Branch Manager ensures proper scheduling of branch staff.

Skills

Leadership

Communication

Customer service

Cash handling

Education

High school diploma or GED

Tools

Windows

Job description

Tri Counties Bank in Fresno, CA is seeking a Senior Teller to serve as lead teller and customer-service driver across branches. This on-site role includes managing teller line activities and supporting sales of loans, deposits, and other bank products.

You will participate in daily huddles, meet referral goals, and coach junior staff under the Assistant Branch Manager, while ensuring cash controls and compliance with bank procedures.