Lead Teller & Branch Operations Leader

North Shore Bank; Appleton (WI); On-site; USD 40,000 - 52,000; Full time

Job summary

North Shore Bank in Appleton, WI is seeking a Lead Teller starting at $19+ DOE to coordinate branch activities and oversee teller operations in the absence of the Branch Manager.

You will perform office and administrative duties, actively cross-sell bank products, uphold customer service standards, and guide staff to ensure efficient, friendly service across our local community. This role is a key link between customers and coworkers, committed to integrity and service excellence.

Qualifications

• Experience in teller or banking operations.
• Strong customer service and communication skills.
• Ability to lead in the absence of a supervisor.

Responsibilities

• Coordinate branch activities and teller operations.
• Perform office and administrative duties.
• Actively cross-sell bank products and services.
• Uphold North Shore Bank customer service standards.
• Support the Branch Manager when present.

Skills

Customer service

Cross-selling

Team supervision

Office administration

Job description

North Shore Bank in Appleton, WI is seeking a Lead Teller starting at $19+ DOE to coordinate branch activities and oversee teller operations in the absence of the Branch Manager.

You will perform office and administrative duties, actively cross-sell bank products, uphold customer service standards, and guide staff to ensure efficient, friendly service across our local community. This role is a key link between customers and coworkers, committed to integrity and service excellence.