Lead Teller & Branch Operations Supervisor

North Shore Bank; Union Grove (WI); On-site; USD 26,174 - 34,440; Full time

Job summary

North Shore Bank in Union Grove is seeking a Lead Teller responsible for coordinating the fixed activities of the Branch while providing exemplary customer service. This role includes handling complex inquiries and supporting the Branch Manager in their absence.

The ideal candidate will ensure adherence to customer service standards and efficiently manage teller operations. Join our team to make a difference in customer financial experiences.

Qualifications

• Coordination of fixed activities of the Branch.
• Ability to resolve problems and cross-sell bank products.
• Demonstration of strong customer service skills.

Responsibilities

• Disseminates operational changes to branch personnel.
• Handles teller functions professionally and efficiently.
• Ensures adherence to NSB customer service standards.
• Maintains good customer relations and directs inquiries.
• Resolves complex inquiries concerning bank policy and procedures.

Job description

North Shore Bank in Union Grove is seeking a Lead Teller responsible for coordinating the fixed activities of the Branch while providing exemplary customer service. This role includes handling complex inquiries and supporting the Branch Manager in their absence.

The ideal candidate will ensure adherence to customer service standards and efficiently manage teller operations. Join our team to make a difference in customer financial experiences.