Lead Teller & Banking Team Leader

Citizens Community Federal N.A; Blue Earth (MN); Sur place; USD 53 010 000 - 64 243 000; Plein temps

Avantages offerts par ce poste

Health, Vision & Dental Plans

Health Savings Account (HSA) with CCF

Flexible Spending Account

Employer Paid Life Insurance and Long

Résumé du poste

Citizens Community Federal N.A. in Minnesota is seeking a Head Teller to lead the Teller team and deliver outstanding customer service. You’ll supervise daily operations, balance cash, and ensure accuracy and compliance across deposits, withdrawals, and payments.

This full-time role offers growth opportunities, competitive benefits, and a collaborative culture. You’ll mentor staff, manage schedules, and maintain a positive, service-driven branch environment.

Qualifications

• Associate's degree in accounting, finance, economics, or related field or three years of related experience in lieu of degree.
• At least two years of customer service experience.
• Minimum two years of supervisory experience.
• Strong communication and relationship-building skills.
• A proactive, team-focused mindset with a knack for motivating others.

Responsabilités

• Lead and supervise the Teller team, assigning daily responsibilities and overseeing performance.
• Handle personnel tasks including scheduling, approving timesheets, conducting interviews, and completing performance reviews.
• Ensure accurate processing of deposits, withdrawals, loan payments, and other transactions in line with bank policies.
• Maintain compliance through routine audits and adherence to procedures.
• Manage branch cash operations, including vault and ATM balancing and currency orders.
• Foster a positive, growth-oriented environment through clear communication and effective delegation.
• Support customers and team members with professionalism and care.
• Perform additional duties as needed.

Connaissances

Customer service

Supervisory experience

Communication skills

Relationship building

Formation

Associate's degree in accounting, finance, economics, or related field

Three years of related experience in lieu of a degree

Description du poste

Citizens Community Federal N.A. in Minnesota is seeking a Head Teller to lead the Teller team and deliver outstanding customer service. You’ll supervise daily operations, balance cash, and ensure accuracy and compliance across deposits, withdrawals, and payments.

This full-time role offers growth opportunities, competitive benefits, and a collaborative culture. You’ll mentor staff, manage schedules, and maintain a positive, service-driven branch environment.