Lead Technician

PuroClean of Augusta; Augusta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join an established leader in emergency property restoration services, where your commitment to customer satisfaction and teamwork will shine. As a project technician, you'll play a crucial role in helping families and businesses recover from water, fire, and mold damage, all while adhering to high production standards. This role not only offers the chance to make a significant impact in people's lives but also provides opportunities for personal and professional growth. With a focus on servant-based leadership, you'll thrive in an environment that values your contributions and fosters a supportive team culture. If you're ready to make a difference and advance your career, this position is perfect for you.

Benefits

Bonus based on performance

Company parties

Free uniforms

Opportunity for advancement

Paid time off

Online Mobile Courses

Flexible Scheduling

Paid Training for Career Advancement

Opportunity to Help People in Times of Need

Aggressive Competitive Wages

Qualifications

• IICRC WRT Certification required for lead technician role.
• Minimum of two years experience in restoration or related field.

Responsibilities

• Manage customer satisfaction and represent the brand effectively.
• Perform all aspects of production processes and maintain equipment.
• Ensure clear communication with team and maintain job site cleanliness.

Skills

Customer Satisfaction Management

Production Process Execution

Vehicle and Equipment Maintenance

Communication Skills

Attention to Detail

Multitasking

Education

IICRC WRT Certification

Experience in Restoration Industry

Tools

Restoration Equipment

Record Keeping Tools

Job description

Benefits:

1. Bonus based on performance
2. Company parties
3. Free uniforms
4. Opportunity for advancement
5. Paid time off

Perks:

1. Online Mobile Courses
2. Flexible Scheduling
3. Paid Training for Career Advancement
4. Opportunity to Help People in Times of Need
5. Aggressive Competitive Wages

Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description:

With a ‘One Team’ mentality, you will perform services as assigned while following PuroClean production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world-class level of service which sets us apart from our competitors in the industry.

Responsibilities:

1. Managing Customer Satisfaction and representing the brand
2. Effectively perform all aspects of the production processes
3. Regular Vehicle and equipment maintenance and organization
4. Working with your direct supervisor to ensure team is unified and efficient
5. Following all uniform and policy guidelines in line with the Brand Identity Guide
6. Always leaving jobsites with a clean and orderly appearance
7. Developing production expertise through providing services
8. Maintaining cleanliness of products and equipment to the highest standard
9. Ensure clear communication with office staff, immediate supervisor and fellow technicians

Qualifications:

1. IICRC WRT Certification is Required for lead technician
2. Willingness for continued learning and growth
3. Minimum of two years experience in the restoration industry or related field
4. Attention to details in organization, cleanliness and care for facility, assets and equipment
5. Aptitude with record keeping, recording information and communicating ‘the message’
6. Awareness and respect for safety, using care and caution with teammates and customers
7. Strength with multitasking and handling deadlines
8. Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.