Lead Technical Writer — Regulated Software Documentation

Clario; United States; Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, and vision coverage (U

Paid time off

Remote work across US & Canada

Wellness & development programs

Job summary

Clario seeks a Principal Technical Writer to lead creation and maintenance of user guides and release notes across its software portfolio. You will translate complex product functionality into clear, user-friendly documentation for diverse audiences.

You’ll collaborate with engineers, product managers, and SMEs to establish standards, publishing processes, and content structures, while driving quality and continuous improvement across multiple platforms.

Qualifications

• 10–15 years of technical writing experience for complex software.
• Experience creating end-user guides and release notes.
• Ability to simplify complex concepts for diverse audiences.
• Strong collaboration with engineers and product managers.

Responsibilities

• Lead the development, editing, and maintenance of user guides and release notes.
• Collaborate with engineers, PMs, and SMEs to translate product functionality into documentation.
• Establish documentation standards, publishing processes, and content structures across products and platforms.
• Manage cross-functional documentation initiatives, publication schedules, and rebranding.
• Oversee quality and approval of externally published documentation with continuous improvement.

Skills

Technical writing

Content strategy

Stakeholder management

Remote collaboration

Editing and QA

Education

Bachelor's degree in Technical Communication

Tools

Microsoft Word

Adobe InDesign

Photoshop

Dreamweaver

Visio

Job description

Clario seeks a Principal Technical Writer to lead creation and maintenance of user guides and release notes across its software portfolio. You will translate complex product functionality into clear, user-friendly documentation for diverse audiences.

You’ll collaborate with engineers, product managers, and SMEs to establish standards, publishing processes, and content structures, while driving quality and continuous improvement across multiple platforms.