Lead System Administrator, Hybrid, St. Louis Region

MHM Support Services; Missouri; On-site; USD 110,000 - 150,000; Full time

Job summary

Mercy is seeking a Lead System Administrator – Storage to own the architecture, implementation, and operations of our enterprise storage across on‑prem and cloud environments. This role will act as a technical leader for storage technologies, ensuring availability, performance, security, and scalability of mission‑critical data platforms.

You will partner with infrastructure, application, database, security, and cloud teams to deliver reliable storage solutions that support the Mercy ministry,

Qualifications

• 5-8 years of storage engineering experience with a focus on NetApp technologies.
• Bachelor’s degree in computer science/IT or related field, or equivalent work experience.

Responsibilities

• Design, architect, and implement storage solutions to meet Mercy requirements.
• Configure and maintain storage environments.
• Monitor storage performance and tune for optimal operation.
• Manage data protection, backup, and recovery using enterprise tools.
• Ensure storage security and regulatory compliance.
• Provide 24/7 storage issue support and remediation.
• Collaborate with teams to integrate storage with applications and databases.
• Perform regular upgrades and patching of NetApp systems.
• Maintain detailed storage documentation and procedures.
• Leverage automation tools and scripting (Ansible, Terraform, PowerShell).

Skills

NetApp ONTAP

Storage protocols

RAID & volumes

Monitoring tools

Operating systems

Cloud integration

Hyperscale migrations

Internal cloud

Education

Bachelor’s degree or equivalent

Tools

Data Infrastructure Insights

Active IQ Unified Manager

Ansible

Terraform

PowerShell

Job description

Find your calling at Mercy!

The Lead System Administrator – Storage role is responsible for the architecture, implementation, administration, and operational support of Mercy’s enterprise storage infrastructure. This role serves as a technical leader for storage technologies, ensuring the availability, performance, security, and scalability of mission‑critical data platforms across on-premises and cloud environments. This role also partners with infrastructure, application, database, security, and cloud teams to deliver reliable and resilient storage solutions that support the Mercy ministry.

Key Responsibilities

• Design and Implementation: Architect, design, and implement storage solutions to meet Mercy requirements.
• Configuration and Maintenance: Configure and maintain storage environment.
• Performance Monitoring: Monitor storage performance and conduct regular tuning to ensure optimal operation.
• Data Protection / Backup and Recovery: Manage and ensure the success of Data Protection tools backup and recovery processes using enterprise tools (NetApp SnapCenter, SVM-DR, SnapMirror, SnapLock, and Commvault)
• Security / Compliance: Work with teams to ensure that the storage environment is secure and complies with Mercy standards.
• Support and Troubleshooting: Provide 24/7 support for storage‑related issues, troubleshoot problems, and implement solutions.
• Collaboration: Work with teams to integrate storage solutions with various applications and databases.
• Upgrades and Patching: Perform regular upgrades and patching of NetApp systems to maintain security and performance.
• Documentation: Maintain detailed documentation of storage configurations, processes, and procedures.
• Automation: Experience with automation tools and scripting (Ansible, Terraform and/or Powershell).

Required Qualifications

• Experience: Minimum of 5-8 years of experience in storage engineering, with a focus on NetApp technologies.
• Education: Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent work experience.

Technical Skills

• NetApp Expertise: In-depth knowledge of NetApp storage systems, including ONTAP
• Protocols: Proficiency in managing protocols such as NFS, iSCSI, and Fiber Channel.
• RAID and Storage Management: Experience with setting up and managing RAID groups, aggregates, volumes, quotas, and qtrees.
• Monitoring Tools: Familiarity with NetApp monitoring and performance tuning tools like Data Infrastructure Insights & Active IQ Unified Manager.
• Operating Systems: Experience with Windows, Unix, Linux, and VMware environments.
• Cloud Integration: Knowledge of integrating NetApp storage with cloud storage solutions, including Azure NetApp Files & Cloud Volumes ONTAP
• Hyperscale Experience: Experience in storage migrations to Azure or other hyperscalers.
• Internal cloud: Experience building PaaS or internal clouds

Soft Skills

• Problem-Solving: Strong analytical and problem-solving skills.
• Communication: Excellent verbal and written communication skills.
• Team Collaboration: Ability to work effectively in a team-oriented environment.
• Attention to Detail: High level of attention to detail and accuracy.

Additional Skills (Preferred)

• Healthcare Experience: Previous experience in a large enterprise healthcare environment is a plus.
• Certifications: Relevant certifications such as NetApp Certified Data Administrator (NCDA) or NetApp Certified Implementation Engineer (NCIE) are preferred.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you’ll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you’ll grow with us.