Lead Store Sales Associate

The Salvation Army; Saint Clair Shores (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a compassionate organization dedicated to meeting human needs without discrimination. In this role, you will support management in product sales, store maintenance, and customer service. Your contributions will help create a welcoming shopping experience while ensuring efficient banking and record-keeping procedures. This position offers an opportunity to make a difference in the community and be part of a mission-driven team. If you are passionate about service and have strong communication and problem-solving skills, we encourage you to apply.

Qualifications

• Proficient in cash handling and register operations.
• Strong customer service skills to enhance shopping experience.

Responsibilities

• Assist management with product sales and store maintenance.
• Handle cash register operations and banking procedures.
• Communicate effectively with customers and management.

Skills

Cash handling

Customer service

Problem solving

Communication

Tools

Cash register

Job description

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Objective :

Supports management with product sales and acquisition; store maintenance and appearance; customer development and retention; and banking and record-keeping procedures.

Essential Functions :

This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

1. Proficiently uses cash register and assists others with basic register problem solving.
2. Implements store opening and closing procedures as assigned. Supports management with banking and reporting procedures.
3. Applies cash handling procedures for opening and closing registers, makes bank runs, and deposits daily.
4. Reports store product acquisition, production, and sales as requested.
5. Implements assigned strategies to meet product acquisition, production, and sales goals, and maintains product rotation.
6. Communicates with central warehouse to place orders for the next day's processing when assigned. Supports store maintenance and appearance, following procedures for maintenance and safety concerns.
7. Checks that displays and floor layouts are followed and updated. Looks for ways to improve store appearance and appeal.
8. Supports management in creating an enjoyable shopping experience with positive customer service skills. Handles customer complaints as needed.
9. Communicates with store management regarding all aspects of store operations, incidents, and concerns.
10. Supports management in promoting understanding of policies and procedures, and directs complaints and criticism to management.
11. Supports resource protection, implementing product control procedures to prevent shrinkage, control waste of property, utilities, and supplies.
12. Other Duties : Other duties as assigned by manager or assistant manager.
13. The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, those impacted by the justice system, and/or people without a college degree are encouraged to apply.