Sales Associate Team Leader

GPM Investments; Kimball (MI); On-site; Full time

Job summary

An established industry player is seeking a dedicated Sales Associate/Customer Service Team Leader who thrives on ensuring customer satisfaction. In this dynamic role, you'll be the friendly face greeting customers, efficiently managing sales transactions, and maintaining a clean and organized store environment. Your contributions will directly impact the shopping experience, making it enjoyable and seamless. If you have a passion for customer service and are looking to grow in a supportive team atmosphere, this opportunity is perfect for you. Join a company that values your skills and offers a pathway to success in the retail sector.

Qualifications

• Must be 18 years or older with strong customer service skills.
• Ability to lift up to 50 lbs occasionally and perform basic math.

Responsibilities

• Greet customers and provide efficient service while processing sales.
• Stock shelves, clean areas, and monitor cash levels during shifts.

Skills

Customer Service

Basic Math Skills

Communication Skills

Education

High School Diploma or equivalent

Tools

Electronic Cash Register

Job description

Overview

We are currently ready to hire a friendly, experienced Sales Associate/Customer Service Team Leader that enjoys delivering 100% customer satisfaction! Starting Pay: $13.48

Responsibilities

• Greets customers in a friendly manner as they enter the store and provides fast and efficient service.
• Rings customer sales using an electronic cash register, receives money, gives correct change, and refunds cash for returned merchandise and/or exchanges merchandise.
• Assists with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks, and lottery sales and redemptions.
• Checks identification for restricted sales.
• Checks and replenishes stock on food service supplies such as cups, lids, condiments, napkins, straws, and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms, and parking lots.
• Cleans and empties trash containers.
• Stocks shelves and cooler, rotates and front faces stock, and removes all damaged and out of code merchandise from the shelves.
• Checks in vendor deliveries as needed using company guidelines.
• Completes bad merchandise form.
• Orders merchandise.
• Uses current training materials.
• Completes all necessary training evaluations and documents.
• Provides feedback to management on training program and materials.
• Monitors cash levels and security procedures during shift to ensure compliance.
• Reviews job assignments for completeness.
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.

Qualifications

• 18 years of age or older.
• Ability to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, and multiplication).
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally.

Equal Opportunity Employer

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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