Lead Sommelier - Luxury Wine & Service

Delano; Miami Beach (FL); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Delano Miami Beach is seeking a Sommelier to lead the wine program and deliver refined service in a luxury dining setting. The role focuses on expert recommendations, staff leadership, and ongoing development of the wine offering in line with the brand’s identity.

The position requires extensive wine knowledge, strong leadership, and collaboration with culinary teams. Experience with Opera and SynXis, and excellent communication skills are essential for guest engagement and staff training.

Formación

• High School Diploma or equivalent education required; Bachelor’s Degree preferred, ideally in Hospitality, Business, or related field.
• Minimum 5 years of professional experience in a sommelier or beverage leadership role, preferably within an upscale or luxury lifestyle brand hotel or fine dining establishment.
• Extensive knowledge of wines, spirits, and beverage service, including wine varietals, regions, vintages, production methods, and proper wine service techniques.
• Proven expertise in wine list development, wine and food pairing, inventory management, and cellar operations.
• Experience working with high-profile guests and maintaining discretion, professionalism, and personalized service.
• Proficiency with property management and point-of-sale systems such as Opera and SynXis is a plus.
• Excellent verbal and written communication skills in English, with the ability to educate and engage guests and staff effectively.
• Ability to stand and walk continuously for shifts of up to eight hours or more, with stamina to handle physically demanding tasks.
• Observant and able to respond quickly and calmly in dynamic, fast-paced, and sometimes stressful situations.
• Physical ability to twist, reach, bend, climb, and carry items, including the ability to push or pull objects weighing 20 lbs or more consistently.
• Strong multitasking skills and attention to detail to manage simultaneous responsibilities without compromising service quality.
• Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.
• Additional language ability preferred.
• All team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor.

Responsabilidades

• Lead and manage all aspects of the wine program with expert recommendations and flawless service.
• Maintain knowledge of the wine list, varietals, regions, vintages, and producers.
• Train, coach, and develop the sommelier team and wine staff.
• Collaborate with culinary team to design/update wine menus and pairings.
• Manage wine inventory: ordering, receiving, storing, rotating stock.
• Ensure proper wine storage conditions (temp, humidity) and organization.
• Monitor guest feedback and implement service improvements.
• Enforce health, safety, and alcohol service regulations.
• Drive team engagement and professional growth.
• Participate in tastings, promotions, and staff training.
• Perform related duties as assigned; may assist in other tasks.
• We recognize we are in hospitality and may perform related tasks as needed to provide exceptional guest service.

Conocimientos

Wine knowledge

Beverage leadership

Staff training

Inventory management

Wine pairing

English communication

Customer service

Educación

High School Diploma or equivalent

Bachelor’s Degree preferred (Hospitality/Business)

Herramientas

Opera PMS

SynXis

Descripción del empleo

Delano Miami Beach is seeking a Sommelier to lead the wine program and deliver refined service in a luxury dining setting. The role focuses on expert recommendations, staff leadership, and ongoing development of the wine offering in line with the brand’s identity.

The position requires extensive wine knowledge, strong leadership, and collaboration with culinary teams. Experience with Opera and SynXis, and excellent communication skills are essential for guest engagement and staff training.