Lead, Software & Mobility Asset Management

Esri; Redlands (CA); On-site; USD 73,000 - 146,000; Full time

Benefits offered by this job

Health benefits

401(k) & profit sharing

Paid vacation & holidays

Career growth opportunities

Job summary

Esri is seeking a senior leader to manage Enterprise Software Asset Management and Mobility programs in our Redlands office. The role oversees software licensing, SaaS governance, AI governance, mobility asset management, CMDB data, and broader IT service delivery across global operations.

You will partner with cross-functional teams to drive compliance, cost optimization, and high-quality service delivery while modernizing workflows in ServiceNow and CMDB processes.

Qualifications

• Experience in Software Asset Management, Mobility Management, IT Asset Management, IT Service Management, Vendor Management, or related disciplines.
• Leadership experience managing technical teams and enterprise technology programs.
• Experience with software licensing, SaaS subscriptions, mobility services, and vendor relationships.

Responsibilities

• Lead Enterprise Software Asset Management programs for commercial software, SaaS, cloud services, and AI technologies.
• Oversee mobility asset management operations including procurement, lifecycle, and inventory governance.
• Partner with Procurement, Legal, Information Security, Vendor Risk Management, HR, Finance on governance initiatives.
• Manage software licensing compliance, audits, publishers true-ups, and carrier services.
• Develop and enhance ServiceNow SAM capabilities, workflows, and automation.
• Direct audit activities and ensure compliance with policies and standards.
• Develop asset management metrics, dashboards, and executive reporting.
• Foster a collaborative culture focused on compliance and service excellence.

Skills

Software Asset Management

Mobility Management

Vendor Management

IT Asset Management

ServiceNow

Audits & Compliance

Cost Optimization

Education

Bachelor's degree

Tools

ServiceNow

CMDB

ITSM

Job description

Esri is seeking a senior leader to manage Enterprise Software Asset Management and Mobility programs in our Redlands office. The role oversees software licensing, SaaS governance, AI governance, mobility asset management, CMDB data, and broader IT service delivery across global operations.

You will partner with cross-functional teams to drive compliance, cost optimization, and high-quality service delivery while modernizing workflows in ServiceNow and CMDB processes.